STAYCOTSWOLD Salary
THE STUDIO BIRCH DRIVE BRADWELL VILLAGE BURFORD OX18 4XH
TIN: 06769861
STAYCOTSWOLD Premium profile inactive Premium profile inactive
Earnings on positions in STAYCOTSWOLD
STAYCOTSWOLD is looking for employees for positions:
customer service assistant
Education
- A-Level or equivalent
Requirements
- good GCSE results
- good A-level results
- proven experience in a customer-facing environment and ability to work with numbers
- professional with a passion for delivering exceptional customer service
- previous sales and finance experience desirable but not required
- numeracy literate and comfortable working with numbers
- can-do attitude with a focus on problem solving
- proof of right to work in the UK
Responsibility
- a) providing a high quality service to StayCotswold guests, including responding to booking enquiries, processing booking information, updating all necessary parties and recording the transaction in the appropriate systems, and dealing with guest and owner queries relating to these bookings
- updating and reconciling relevant booking and finance systems
- first point of contact for all incoming telephone calls and incoming emails
- responding to telephone, internet and email enquiries from guests by answering their questions about properties, prices and availability within agreed timescales
- following up with guests who have not booked or responded, within agreed timescales, in order to maximise every sales opportunity
- handling any guest complaints that may arise and ensuring that the StayCotswold Directors, Housekeepers and Property Owners, as necessary, are updated with feedback
- taking and refunding security deposits
Earnings on positions in STAYCOTSWOLD
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2250 £