ST. JOHN AMBULANCE

Responsibility

• what's involved
• department
• sales & Customer Service
  Show more +15
• salary
• respond to customer training and supplies enquiries, advising which courses and products best suit their needs and placing orders
• assist with covering the reception at NHQ, including processing course registers
• produce invoices and credits, and take payments
• update content on company websites
• ensure all data is handled in accordance with St John and GDPR guidelines
• participate in team training sessions on new products and services
• speaking with new and existing customers with regards to any queries they may have with their course bookings over the telephone and also via email
• develop and maintain customer databases
• promote the work of St John Ambulance Cymru
• perform any other duties proportionate with these responsibilities, the band of the post and skills and qualifications of the post-holder
• maintain product knowledge and keep up to date with relevant guidelines and regulations in relation to first aid and health and safety
• this role focusses on leadership of the Major Accounts customer service team, managing bookings, queries, issues and liaising with relevant colleagues in the Sales & Business Development team
• about You
• perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder

Benefits

• mutual
• mobile phone

Earnings for position customer service advisor

Responsibility

• assist the Operations Manager to set sales targets and budgets
• to set team and individual targets for both training and supplies
• to create and implement an annual sales & marketing plan
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• oversee all tender submissions
• identify potential sales opportunities, for new business, upselling and cross-selling, and ensure these opportunities are acted upon
• to manage the following functions, motivating and coaching the staff within these functions; Customers Services, Reception and Sales, to ensure achievement of targets
• assist to set pricing and ensure profitability
• liaise with Marketing to ensure websites are kept up to date
• working with the Marketing Team; Identify, develop and execute, cost effective, and appropriate marketing strategies to further develop business opportunities in accordance with the marketing strategy
• comprehensively understand our products, services and marketing campaigns to meet our customers’ needs and identify opportunities for cross-selling and upselling
• responsible for the development and maintenance of the commercial customer database in accordance with GDPR guidelines
• be the first point of escalation for complaints
• to participate and organise team training sessions on new products, sales techniques, and new policies set within the organisation
• perform any other duties proportionate with these responsibilities, the band of the post and skills and qualifications of the post-holder
• liaise with IT regarding system improvements, installations of new systems, input into creating system specifications
• ensure relevant policies and procedures are documented and available to team members

Earnings for position sales manager

Responsibility

• what's involved
• department
• youth & Volunteering
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• salary
• £11.00 per hour
• £11.00
• £11 ph £1716 pro rata
• £1,716
• about the Role
• the NHS Cadets Project aims to attract and develop young people, preparing them to sustain themselves in health volunteering opportunities
• 6 hours per week
• 3 Hours per week
• these are split into two age programmes; 14 - 16 Foundation and 16 - 18 Advanced
• we aim to deliver the programme face to face, however some virtual delivery maybe required for a blended approach
• this post is a 3 hour fixed term contract ending on 31st July 2024 and requires face to face and online delivery for 2 hours on one evenings a week, other hours are flexible across the week for project planning
• about You
• through a 36 week programme, we will be helping young people to not only gain new skills and knowledge but to get hands on experience in the NHS
• this a 6 month fixed term contract
• this is a 6 month fixed term contract
• we aim to specifically widen access for 14 to 18-year-olds who come from groups which have not traditionally entered health volunteering, such as marginalised young people, those in care, not in education, employment or training or from ethnic minority backgrounds
• you must be 18 years and over to apply for the role
• work closely with stakeholders to ensure that the programme runs smoothly and administrative duties are completed accurately and in a timely manner
• as Youth Support Worker, you will assist with planning and delivering the NHS Cadets programme to young people and you’ll help create a safe, inclusive and open environment where young people can learn important life skills to prepare them for health volunteering
• about Us

Requirements

• to be successful in this role you will have experience of working in a similar position and a passion for working with young people. You will have experience of working directly with young people especially those from marginalised communities

Benefits

• mutual

Earnings for position support worker

Responsibility

• what's involved
• department
• youth & Volunteering
  Show more +21
• salary
• £11.00 per hour
• £11.00
• £11 ph £1716 pro rata
• £1,716
• about the Role
• the NHS Cadets Project aims to attract and develop young people, preparing them to sustain themselves in health volunteering opportunities
• 6 hours per week
• 3 Hours per week
• these are split into two age programmes; 14 - 16 Foundation and 16 - 18 Advanced
• we aim to deliver the programme face to face, however some virtual delivery maybe required for a blended approach
• this post is a 3 hour fixed term contract ending on 31st July 2024 and requires face to face and online delivery for 2 hours on one evenings a week, other hours are flexible across the week for project planning
• about You
• through a 36 week programme, we will be helping young people to not only gain new skills and knowledge but to get hands on experience in the NHS
• this a 6 month fixed term contract
• this is a 6 month fixed term contract
• we aim to specifically widen access for 14 to 18-year-olds who come from groups which have not traditionally entered health volunteering, such as marginalised young people, those in care, not in education, employment or training or from ethnic minority backgrounds
• you must be 18 years and over to apply for the role
• work closely with stakeholders to ensure that the programme runs smoothly and administrative duties are completed accurately and in a timely manner
• as Youth Support Worker, you will assist with planning and delivering the NHS Cadets programme to young people and you’ll help create a safe, inclusive and open environment where young people can learn important life skills to prepare them for health volunteering
• about Us

Requirements

• to be successful in this role you will have experience of working in a similar position and a passion for working with young people. You will have experience of working directly with young people especially those from marginalised communities

Benefits

• mutual

Earnings for position support worker

Responsibility

• what's involved
• department
• resources Network
  Show more +4
• salary
• where an enquiry cannot be resolved at first point, own the task to resolution, or escalate through appropriate channels
• whether contacted by phone, email, web-form or any other media, effectively resolving as many enquiries at the first point of contact is key for My Support Service
• about You

Benefits

• mutual
• mobile phone

Earnings for position administrator