practice manager
Responsibility
- assisting in the recruitment process
- ● Assist in the recruitment process – shortlisting CVs and interviews
- helping to resolve staff grievances
Show more +27 - ● Assist with performance reviews
- assisting with staff performance reviews
- ● Assist with staff inductions and staff training
- upkeep of practice policies, handbooks, health & safety, and RCVS requirements
- ● Help to resolve staff grievances
- supporting the management of absenteeism
- ● Support managing absenteeism and conducting return to work interviews
- working with our external marketers to advertise and promote our clinics
- ● Assist with practice meetings and minute taking
- helping to implement new employment legislation
- as Assistant Practice Manager, you will help to co-ordinate the smooth day-to-day running of all four clinics, as well as develop procedures and processes to ensure we deliver a first-class service to our clients and their pets
- ● Assist in conducting exit interviews
- development of the practice vision and culture
- you will be required to support the Practice Manager by managing the team, in addition to identifying and implementing business objectives to maximise business potential
- ● Support the implementation of new employment legislation
- in this role, you will demonstrate strong leadership and have the ability to promote effective communication with a can-do and problem-solving attitude
- overseeing the staff pet discount policy
- ● Conceive and create methods to boost and maintain staff morale
- conceiving methods to boost and maintain staff morale
- ● Help develop the practice vision and culture
- assisting with customer feedback and complaints
- ● Oversee the staff pet discount policy
- involvement in practice meetings and minute taking
- ● Assist with customer feedback and complaints
- competitor research
- ● Assist practices with presentation of public areas – notice boards, promotional displays etc
- ● Support at local events – fetes, school visits etc
Requirements
- supporting the Managing Director, this individual will also identify and implement business objectives to maximise business potential
- the successful candidate will be a dynamic individual who is able to help co-ordinate the smooth day-to-day running of all four clinics, as well develop procedures and processes to ensure we deliver a first-class service to our clients and their pets
- veterinary: 2 years
Show more +2 - veterinary: 3 years
- management: 1 year
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