From start to finish everything was straightforward, communication was first class via email, list of acceptable wormers and the vet, Sam, witness the giving of the wormer to my 2 dogs and a great price compared to my own vet and a fantastic piece of advice regarding reverse sneezing for 1 of my dog...
Mixed bag as a surgery, sometimes they are unprofessional make big blunders and sometimes they save the day. The receptionists are rude and blunt verging on being unkind. We moved vets in the end
Alway friendly, very helpful when you enter the practice. The vets that you see are very good with my dog and always fully explain the situation.
Been with vetrica for 8 years with three dogs never had any reason to complain
Received a text message saying that we had a very late invoice, which i thought was already paid. That was the first message I had received and apparently others had gone to my husband who was going through cancer treatment. I replied straight away on the day and noticed a late charge of 40% for a £...