SOPRA BANKING SOFTWARE Salary

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The user's experience with SOPRA BANKING SOFTWARE is not verified

350 EUSTON ROAD LONDON NW1 3AX ENGLAND

TIN: 01454835

Rating of the company

The user's experience with SOPRA BANKING SOFTWARE is not verified

SOPRA BANKING SOFTWARE

Job position

Responsibility

company details
sopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide
we help them to develop, deliver and operationalise their digital transformation strategies
using our suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients
establishing and maintaining relationships with our clients, ensuring their needs are understood and met
function
daily operational service management of incidents/problems/changes/work requests ensuring internal standards and policies are being met, and customer expectations are being exceeded
conducting regular service reviews at customer sites

Salary

Requirements

demonstratable experience of working in a service contract management environment including billing, service reviews, and improvement plan management
demonstratable experience of working in a service management environment which covers all, or most of the responsibilities above
A strong ability to lead and collaborate with internal and external stakeholders to achieve desired objectives
experience in service contract management, including billing, service reviews, and improvement plan management
conducting service reviews and delivering service reporting
excellent communication skills
maintaining and developing customer relationships
A track record of driving customer success, while fostering and driving a culture of customer-centricity

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