SIXTEEN88

Responsibility

• this position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts
• acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
• this job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers
  Show more +5
• models and acts in accordance with Starbucks guiding principles
• follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers
• provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
• follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
• follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team

Requirements

• maintain regular and consistent attendance and punctuality
• available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• comply with, coach and model Starbucks dress code
  Show more +5
• experience delegating tasks to other employees and/or coordinating the tasks of two or more employees
• meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security - Experience in a position that required constant interacting with and fulfilling the requests of customers
• supervising experience: 1 year
• night work: 1 year
• customer service: 1 year

Earnings for position supervisor

Responsibility

• achieving Results
• anticipates customer and store needs by constantly evaluating environment and customers for cues
• acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
  Show more +9
• delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
• discovers and responds to customer needs
• maintains a clean and organized workspace so that partners can locate resources and product as needed
• maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
• provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
• communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
• follows health, safety and sanitation guidelines for all products
• maintains regular and punctual attendance
• follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift

Requirements

• no previous experience required
• maintain regular and consistent attendance and punctuality
• available to work flexible hours that may include early mornings, evenings, weekends and/or holidays
  Show more +3
• meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
• barista: 1 year
• customer service: 1 year

Responsibility

• ✓ Embraces diversity and inclusion, welcomes and learns from people with different backgrounds and perspectives
• ✓ Willingly shares their own knowledge and perspective and seeks to understand others
• ✓ Acts with genuine care for others
  Show more +7
• ✓ Displays a ‘customer comes first’ attitude, role modelling legendary service and inspiring their team to do the same
• overall accountability for the day to day running of the store alongside the store manager
• overall accountability for the day to day running of their store
• the store manager is responsible for acting in accordance with, and as an ambassador of Starbucks principles, culture and values; embracing our coffee culture and keeping it at the heart of everything we do
• special Conditions • Regular weekend, early morning and evening work as required to meet the needs of the business
• ✓ Cascades roll outs of new initiatives to enable operational excellence and drive business results
• ✓ Is authentic and considerate when interacting with partners, actively asking for other views and opinions, ensuring they feel heard and involved, then where appropriate, taking action

Requirements

• experience of managing people and teams, in a retail environment
• effective problem solving/decision making skills
• proven ability to develop and grow both a team and business
  Show more +13
• well organised, detail oriented with the ability to multi-task
• able to effectively prioritise and delegate
• ✓ Inspire great performance by demonstrating passion for our culture, coffee and customers
• ✓ Regularly exercise initiative in managing the overall operation of the store
• ✓ Manage and coach store partners to improve their performance
• experience of managing people and teams, in a retail environment • Effective problem solving/decision making skills • Proven ability to develop and grow both a team and business • Well organised, detail oriented with the ability to multi-task • Able to effectively prioritise and delegate
• ✓ Be a leader of people
• ✓ Ensure customer satisfaction and product quality
• ✓ Have full awareness of the store’s financial performance and manage their business accordingly
• supervisor: 1 year
• store manager: 5 years
• ✓ Adhere to all applicable health & safety and employment laws
• job Types: Full-time, Permanent