SIGNAL SOUNDS  Salary

82 BERKELEY STREET GLASGOW G3 7DS UNITED KINGDOM

SIGNAL SOUNDS
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SIGNAL SOUNDS is looking for employees for positions:

account manager

Working hours

  • full-time

Education

  • GCSE or equivalent

Responsibility

  • handle online, email and face-to-face enquiries and requests from customers and address their needs
  • enter all incoming sales orders on our inventory and order management system
  • stay on top of accounts, making sure they receive services that meet their needs and identifying potential sales opportunities
  • meet regularly with other team members to discuss progress and find new ways to improve business
  • monitoring and suggesting process improvements where appropriate
  • generate various reports for clients and members of our organisation
  • identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
  • allocate incoming stock to existing sales orders, ensuring that priority for allocation is made according to our dealership criteria and in agreement with other members of the team

Requirements

  • proven track record of receiving positive customer feedback and of meeting or exceeding established targets
  • experience as part of a team working toward shared goals
  • sales
  • excellent problem-solving and customer communications skills
  • account management
  • experience with common inventory and order management software. Experience with Unleashed software is beneficial but training can be provided
  • ability to work with all levels of company staff
  • awareness of music technology and modular synthesizers an advantage