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SANTANDER UK PLC is looking for employees for positions:
customer advisor
customer advisor
Requirements
proven ability to deliver outstanding customer service either from a face to face or a telephony background
the ability to communicate effectively with customers to truly understand their needs
you will require the right to work in the UK
ability to grow, adapt and change accommodating business needs and priorities
Contract type
for our customers, you’ll be more than just the friendly face and voice of Santander
you’ll be a listener and problem solver
you’ll be totally flexible in your approach and comfortable in undertaking a broad range of activities
this means not limiting your time and focus on one particular element of your role
you’ll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment
you’re the eyes and ears of our business after all
whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be
what’s not in doubt is that you’ll have plenty of support. Life in a branch can be busy, varied and challenging, so we’re a close-knit team
Responsibility
assisting with day-to-day transactions, queries and servicing
identifying new ways to improve the customer experience