SANDBAG

The job posting is for a Customer Service Administrator position at Sandbag Ltd in Reading, Berkshire. The role requires previous experience as a Customer Service Administrator and proficiency in customer service systems such as Freshdesk and Zendesk. The responsibilities include handling customer enquiries, resolving complaints, and coordinating with internal departments. It would be helpful to know if there are any specific performance metrics or targets for this role, as well as any opportunities for career growth within the company. Additionally, could you provide more information on the working hours and if there are any opportunities for remote work or flexible scheduling? Lastly, are there any specific industry knowledge or skills required for this role, given that Sandbag Ltd works with music artists?