SALTAIRE BREWERY in Shipley Salary
UNIT 7, COUNTY WORKS DOCKFIELD ROAD SHIPLEY BD17 7AR ENGLAND
TIN: 04795699
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Earnings on positions in SALTAIRE BREWERY
SALTAIRE BREWERY is looking for employees for positions:
sales administrator
Working hours
- full-time | Part-time
Salary
- salary
Requirements
- essential
- previous experience in a similar telesales role is desirable
- comfortable working in an exciting and fast-moving sales environment
- excellent organisational skills and the ability to prioritise effectively. • Ability to work as part of a team
- excellent organisational skills and the ability to prioritise effectively
- ability to work as part of a team
- sales administration: 1 year
Responsibility
- direct consumer support – Handling basic service queries from individual customers regarding the Brewery’s ecommerce platform and its associated apps
- sales administration – Provide end-to-end support across multiple channels, including consumer direct, wholesalers, supermarkets, export, pub groups and other corporate customers
- liaising with the warehouse team, organising transport logistics, completing HMRC documentation, and much more
- outbound sales calls – Manage your own list of existing on- and off-trade customers. Build relationships and maximise opportunities. Develop and grow accounts over time. Identify and highlight potential issues to account managers
- answer inbound calls – Be the first point of contact for all types of customers, including direct consumers. This also includes general Brewery enquiries, which will be referred to the relevant department
- handle inbound emails – Manage the Brewery’s primary email inbox, dealing quickly and effectively with all enquiries, liaising with relevant departments as necessary
- complaint handling – Via any medium, recording and taking responsibility for product and service issues. Resolving for the customer and informing the appropriate department