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SAFEDEPOSITS SCOTLAND is looking for employees for positions:
customer service advisor
customer service advisor
team leader
Working hours
full-time | Permanent
Benefits
laptop
Requirements
well-developed communication skills
experience of working in a customer service environment
ability to multi-task, prioritise workload and use initiative
previous administration experience is desirable but not essential
problem solving abilities including good numeracy skills
attention to detail and accuracy whilst adhering to strict deadlines
able to handle sensitive data and an ability to demonstrate professionalism, maturity and discretion
computer literacy including proficiency in using MS Office
Responsibility
the post holder is expected to effectively carry out various administration and support tasks in the efficient delivery of excellent customer service to all service users
update and maintain customer database and other relevant in-house systems
answer incoming telephone calls from tenants, landlords, and letting agents
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