SAFEDEPOSITS SCOTLAND  Salary

250 WEST GEORGE STREET LOWER GROUND FLOOR GLASGOW G2 4QY SCOTLAND
TIN: SC405020

SAFEDEPOSITS SCOTLAND
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SAFEDEPOSITS SCOTLAND is looking for employees for positions:

customer service advisor

Working hours

  • full-time | Permanent

Benefits

  • laptop

Requirements

  • well-developed communication skills
  • experience of working in a customer service environment
  • ability to multi-task, prioritise workload and use initiative
  • previous administration experience is desirable but not essential
  • problem solving abilities including good numeracy skills
  • attention to detail and accuracy whilst adhering to strict deadlines
  • able to handle sensitive data and an ability to demonstrate professionalism, maturity and discretion
  • computer literacy including proficiency in using MS Office

Responsibility

  • the post holder is expected to effectively carry out various administration and support tasks in the efficient delivery of excellent customer service to all service users
  • update and maintain customer database and other relevant in-house systems
  • answer incoming telephone calls from tenants, landlords, and letting agents