ROCKMOUNT VEHICLE MAINTENANCE Salary
607 ANTRIM ROAD NEWTOWNABBEY BT36 4RF
TIN: NI602733
ROCKMOUNT VEHICLE MAINTENANCE Premium profile inactive Premium profile inactive
Earnings on positions in ROCKMOUNT VEHICLE MAINTENANCE
ROCKMOUNT VEHICLE MAINTENANCE is looking for employees for positions:
parts advisor
Working hours
- full-time | Permanent
Responsibility
- locate unavailable items from other suppliers and arrange for delivery or pass order to stock control
- ensure that the image and levels of customer service within the department is in line with company standards
- receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering
- adhere to Health & Safety Policies and Procedures at all times
- to make up customer orders for despatch as required ensuring that they match customer order and that any shortages are highlighted, ensuring that all orders taken are fully completed, invoiced and despatched as scheduled and that the customer is kept fully informed of progress or of any problems
- ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the job holders immediate supervisor
- ensure that within their area of responsibility all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to
- handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times
Requirements
- committed to providing an excellent service to customers and is competent in vehicle technology and service, representing the Mercedes-Benz brand
- experience of working in commercial Vehicle / or Mercedes dealerships and have a positive, can-do attitude
- possess excellent communication and interpersonal skills as well as being able to work under pressure
- computer literate and possess a good working knowledge of MS Office and ideally have experience of ADP/Kerridge
- stock control experience
- previous experience in a Parts or Service advisor role at a dealership
- experience of working in a busy parts environment with the ability to use multiple systems with a working knowledge of administrative procedures
Earnings on positions in ROCKMOUNT VEHICLE MAINTENANCE
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2666 £