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Estimated salary
£ 2166
Median salary at RIVIERA EXECUTIVE TRAVEL
£ 1875Lowest salary
£ 2907The average salary
£ 4166Highest salary
Do you believe that workers at RIVIERA EXECUTIVE TRAVEL are paid fairly?
RIVIERA EXECUTIVE TRAVEL is looking for employees for positions:
customer service manager
customer service manager
accounts payable manager
marketing executive
customer service administrator
sales manager
it support engineer
customer service executive
travel consultant
junior graphic designer
quality manager
Working hours
full-time | Permanent
Responsibility
call listening and side by side call monitoring
conduct monthly 1-1’s with each Customer Service Executive
analyse data for your team identifying trends and opportunities
recruitment and onboarding of new team members
motivating and driving the team to achieve best results and share “best practice” with peer group
being the escalation point for all Customer Service Executives, answering any technical questions from customers and being comfortable handling challenging situations
undertake Real Time Management of Call Queues and Customer Service Executives
take customer Contacts for One hour per month as if a Customer Service executive