I would not reccomend anyone working for this company under the current directorship. It used to be a fantastic place to work until the last few years. There is little or no focus on staff and you are simply a number. There is no focus anymore on customer satisfaction, it is all about process and performance. If you look at the current staff turnover and amount of leavers you will see there is something seriously wrong. Maybe its time they looked at themselves rather than blaming everyone else and running good people into the ground. How many have left, stayed in the car trade and are much happier elsewhere? MONEY ISNT EVERYTHING AS THESE MEN SEEM TO THINK.
Great service great products
Still waiting on log book 6 months when I was told it would only take 5to 6 weeks excuse after excuse from them don't know whats going on fed up with all the excuses from them won't answer phone now I will be phoning DVLA Iam fed up with the axcauses
Bought a car from here and it had a broken key no spare wheel and many more problems have become arisen also sold me this car with a wrong sized tyre
He is big robbed I give him the car before 4 days today he call me your car is not fix when am collet that's he looking 500 pounds Car is not fix how can I give money
Been using Carryduff Autoparts for the last 5 years, but was very disappointed when a battery I bought for a van was faulty after 2 months of use. I brought the battery back and explained the situation. They put it on a charger for me and told me they would look into it. After weeks of phone calls they refused to do anything and never returned my calls. I've a fleet of 5 vehicles and am now buying my products for my vans and cars elsewhere. Poor customer service.
Used before with no problem accept slight delay in posting due to sourcing part. However 2nd time using has been a disaster. Place my order and took my money. Then ghosted me. No updates no replies to my emails messages or voicemails. I've now had to raise dispute of payment with PayPal so luckily I'll get my money back. So before you order from here try contacting them first. They are not I business the website has been left running to collect orders with no chance of delivery.