REMIT GROUP

Responsibility

• aim to provide technical support; answering support queries either via phone, email or on-site
• role will involve travel to Aylesbury
• provide 1st line technical support to telephone requests and emails from users
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• handling incoming support queries
• working the support desk
• providing 1st line technical support to Charlton Network's customer base
• reinstallation, build, hardware \\software fault diagnosis
• offering a range of help desk support
• provide onsite 1st/2nd Line Support liaising with school staff
• help maintain the efficeincy of internal IT and Technical componants
• assist with the planned installation & testing of new hardware and software
• logging, managing, and resolving service desk tickets
• ultimately providing 1st Line technical support to their client base
• learn how to maintain a high degree of customer service for all support queries and adhere to all service management principles
• working as part of a large dedicated team
• application support to ensure our users are leveraging cloud systems to their fullest potential
• performing routine tasks, including preventative maintenance
• provide first response telephone and remote support to clients, logging calls on our Service Management system or receiving calls from colleagues
• 1st line support for queries
• remote monitoring
• configuring and installing hardware and software
• build a working knowledge of each assigned customer site
• keeping up to date with company IT users updating where needed
• diagnose, troubleshoot and resolve network, software, and hardware faults
• remote and onsite troubleshooting
• develop on how to take ownership of user problems and be proactive when dealing with user issues
• providing their customers with the best support experience possible
• onboarding New Users and Offboarding
• write, execute and update SQL queries
• troubleshooting hardware and software issues and escalating or remediating as required
• support ongoing development projects
• managing your own call queue within specified SLAs
• installing hardware and software
• management of IT networks
• general IT Support Hardware\\Software
• logging tickets accurately and escalating any requests
• offer 1st Line Remote, Phone & Email support when offsite utilising remote support tools and assessing priority accordingly
• maintaining a professsional and helpful relationships with Colleagues
• perform routine maintenance and upgrades
• network installation onsite
• assisting with general technical queries, issues, and more

Requirements

• works harmoniously with others, helping to generate a positive team atmosphere, to build effective working relationships
• professional
• enthusiastic
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• reliable
• any demonstrable experience of the use of a range of ICT equipment and applications is a bonus
• emotional resilience in working with challenging behaviours
• naturally, enjoy interacting with people
• ability to work well with others
• motivated \* Confident \* Tech-savvy \* Resilient
• takes ownership of personal development
• proactive
• confident
• motivated
• trustworthy
• experience of School-Based systems e.g. SIMS
• appropriate attitudes to use of authority and maintaining discipline
• thrive on delivering good customer experiences
• contribute to a positive working environment
• basic understanding of information systems and networking
• takes a professional and courteous approach with clients at all times
• self-motivated
• written and oral communication skills
• self-starting problem solver with the ability to work under the direction
• tech-savvy
• committed
• A demonstrable willingness to undertake apprenticeship training
• able to give clear and concise guidance to others
• happy to share and move ideas forward
• willing to learn more to enhance skillset, enthusiastic to the industry
• remain professional and courteous towards clients at all times
• or functional skills level 2 equivalent
• full UK Driver's Licence
• highly focussed on providing service with exemplary communication skills
• willingness to learn and develop a career in IT
• willing to learn
• can use discretion and determine when to escalate issues
• resilient
• good attention to detail
• team Player
• willing to undertake other further training
• able to keep accurate records
• goal driven
• excellent timekeeping
• interest and passion for IT or technology
• an analytical, trouble-shooting mind-set, with a problem-solving personality

Benefits

• laptop

Earnings for position it support technician

Responsibility

• work cross-functionally within the company to communicate with all stakeholders in customers' success
• making outbound calls to key people within potential customers' businesses
• learn all about our company products and services
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• create and maintain relationships with customers to better understand and achieve their needs
• generating a strong sales pipeline
• working alongside and shadowing other staff members/sales team
• learn our products and services - a mixture of telephone, broadband, mobiles, utilities, and web services
• make visits to our customers to identify opportunities for growth within our platform
• utilising our database of leads
• creating lists of companies and reaching out to them via telephone, email, and other communication methods
• actively selling IT products and services
• manage all reporting about the health of customers' accounts
• building relationships with key decision-makers
• to make outbound calls to qualify leads
• train alongside other colleagues, some of whom have completed the same Apprenticeship previously
• daily use of Microsoft packages / CRM Systems
• having open and honest conversations about how we could help their business
• to follow up on marketing campaigns and events to generate new prospect leads by telephone, identifying and qualifying
• learn multiple methods of communication that will be used to communicate with clients
• manage your own diary to diarise appointments/daily and weekly schedule
• arranging meetings for Field Sales Consultants to visit the site and tailor their package
• manage and maintain customer call-backs
• does this sound like an exciting opportunity? Apply today
• to find out more apply now
• cold calls - looking for new customers and reaching out via telephone / following up via email
• your role within Derventio Education will be to provide high-quality administrative and sales support to ensure that all aspects of the day-to-day activities operate efficiently and effectively

Requirements

• passion for sales
• motivated
• confidence
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• customer service, telephone experience, customer-facing experience, or sales experience - preferred
• punctual & Professional
• ideas in how can support the business
• willingness to learn
• A desire for a career in sales
• an ability to communicate in a professional, friendly way, to listen to problems and situations
• driven/Committed
• hard-working
• proactive
• ability to communicate in both a business and casual/professional manor
• ambition
• numerate and literate
• organised
• prior Experience in Customer Service/Sales/Similar Environments would be ideal for a position like this - but not essential
• someone with some experience in a sales role
• resilient
• lots of initiative
• A fun personality
• A good understanding of IT
• building and nurturing client relationships
• you need to be confident, committed, and dedicated to the learning process
• enthusiastic and self-motivated individuals that can work independently
• working to KPI’s and targets including sales emails, sales calls, visits to existing and potential clients
• A positive attitude
• ability to network with new company contacts, business partners, customers, and other employees
• able to talk over the phone and an effective communicator
• able to work as part of a team
• good verbal and non-verbal communication skills
• the ability to think on your feet
• the ability to build and develop strong business relationships internally and most importantly externally
• success in converting leads to orders
• willing to learn more about the world of Technical Sales, a mixture of both Technology and Sales
• ability to Multi-task
• good organisation skills
• previous customer service experience would be desired
• passion for Sales and self-motivated
• working to a defined sales strategy for new business development
• strong organisational skills and the ability to work in a fast-paced, growing environment
• selling company core services – EPOS and services- by establishing contact and developing relationships with prospects; recommending solutions
• to be comfortable and confident in all areas of communication from email to phone calls
• confident communicator, both over the phone and in person
• ability to communicate in both a business and casual/professional
• driven to hit targets
• willing to learn and adapt
• identify business opportunities and prospects and sell company services and products. Lead generation activities will include
• willing to work in a fast-paced and rewarding environment
• using modern approaches to assist in lead generation, notably LinkedIn and structured networking
• dedicated
• qualification to be Acheived
• excellent communication skills

Benefits

• company car
• laptop

Responsibility

• responsible for all Marketing activities for Audio Visual Materials , a company owned by Northamber PLC
• creating new and innovative SEO strategies that lead to long-term organic growth for clients
• proactively managing the tactical marketing programs for the business and for a portfolio of vendors
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• ability to set and measure KPIs and strategic objectives and report these to clients
• interfacing with vendor partners to generate incremental marketing funds from Co-op and MDF
• liaising with Vendor Marketing Managers and AVM Product Managers
• carry out in-depth keyword research to develop effective SEM campaigns and content strategies
• provide your own input and assist in the management of various online accounts, aiding in the optimization of campaigns
• own all marketing activity on behalf of AVM Ltd
• remit Training is recruiting on behalf of our client, Twilo Creative LTD in Pontefract for a Level 4 Marketing Executive Apprentice to join the creative marketing agency
• ability to write or brief SEO-driven and compelling landing pages and blog content based on keyword research
• conduct in-depth SEO audits to highlight optimisation opportunities, technical errors, content gaps and user experience issues
• does this sound like an exciting opportunity? Apply today
• liaise with the AVM team to coordinate work with the Northamber design team so marketing plans integrate seamlessly
• plan both small and large-scale website migration projects to retain full SEO value
• qualification: CIM Level 4 Marketing Executive
• brief the design team on all asset creation requests. This will include image sourcing & copywriting/sourcing
• work with the web and content teams to deliver and manage SEO-friendly website projects
• location: Pontefract, West Yorkshire
• use a prior knowledge of Social Media Marketing and SEO to provide insight into campaigns and client requirements to suit individual business needs
• support the sales and marketing team on all relevant AVM events such as trade shows and partner events
• salary: £18,000pa

Requirements

• adept with various forms of Social Media tools, such as WordPress, Google Analytics/Ad-Words, Canva, MailChimp etc
• good writing skills
• excellent communication skills
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• creative
• passion for marketinng
• confident, able to create, evaluate and present reports in various formats
• ability to create and present reports
• working knowledge of PPC
• analytical
• eagar to learn
• high attention to detail, you’ve got an eye for creativity and are happy to run with your own ideas
• time management and organisational skills
• driven
• level 3 qualification in Digital Marketing/Marketing or equivalent
• level 3 in Digital Marketing
• willing to go the extra mile with cleints
• independent, collaborative and a team player. Able to work with others’ ideas and present your own thoughts and opinions
• ability to confidently discuss SEO, Analytics, Reporting, Campaigns and other aspects of the Marketing industry
• 20 days holiday as well as all bank holidays and your birthday
• this position will also suit a candidate who has previously worked in a Marketing environment
• work well as part of a team
• experience working with SEO
• self-motivated
• #Indhost
• excellent time management skills
• willing to learn
• some experience in Marketing, specifically social media and web management
• level 3 in Marketing or relevant qualification
• 3 A-Levels or a completed Level 3 apprenticeship
• ability to respond quickly to change
• knowledge of AV vendors and products preferred
• ability and commitment to learn
• A drivers Licence is preferred
• A drivers License is preferred
• experience in the AV and Technology areas would be an advantage
• ability to follow instructions
• ability to communicate clearly with a courteous, helpful and confident approach
• ability to handle multiple projects simultaneously in a fast-paced environment
• able to demonstrate accuracy and attention to detail
• this position will suit a candidate who might already have a Level 3 in Digital Marketing or Marketing Assistant, through either college or an Apprenticeship
• 3 A-Levels, completion of a Level 3 apprenticeship, or around 2 years within a similar role
• ability to create professionally written content with appropriate inputs from stakeholders
• good verbal and written communication

Responsibility

• remit Training is recruiting on behalf of our client
• we can help make your dreams become a reality with this fantastic opportunity
• our Business Administration Apprenticeship will provide you with a full understanding of construction administration
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• as a Business Administration Apprentice, you will have the opportunity to work both independently and as part of our energetic team
• create awareness of and develop the brand you're marketing
• to report damage on vehicles and look how they can be fixed
• corporate
• assisting with our Club & App development
• ensure all new and post-sale orders are dealt with efficiently and that the order is validated and deployed correctly
• the role will entail building database-driven websites and web applications in ASP.Net MVC using C#
• assisting the CSM with calendar booking, coordinating resources to deliver the CIT service to our clients
• communicate with target audiences and build and develop customer relationships
• to work effectively as part of a team, delivering objectives by providing support to the Internal Communications Manager
• execution of engaging content across digital channels
• help with marketing plans, advertising, direct marketing and campaigns
• in the Longer term, the role is envisaged to evolve to cover all areas of Marketing
• research new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums
• prospecting for new business via telephone, to generate appointments for the sales manager
• to ensure we are regularly communicating with clients while exceeding their expectations
• working with the local team to ensure the highest possible levels of service delivery
• social media & Website content
• to follow the principles outlined in the Customer and Staff Charters
• administration duties
• working on print for the Club
• keep up to date with current digital trends
• developing email marketing campaigns
• maximise efficiency
• event creation and promotion
• support the marketing manager in delivering agreed activities
• creating Reports for management
• form strong working relationships with colleagues and teams across the Lampton Group
• customer queries regarding our Club & App
• remit Training is recruiting on behalf of our client in Solihull, who for the last 6 years have perfected their craft, providing EPOS systems to a multitude of businesses, organizations, and more
• postings on a weekly basis to promote our company
• we have a new opportunity for a Business Apprentice to join the organisation, this is an excellent chance for a new entrant to join a busy team and receive some excellent training that will prepare you for your future career in Administration
• creating for and sharing content on our company's social media pages
• ensure constant improvement of customer experience and Service Delivery knowledge
• assist the CSM with client onboarding and offboarding to ensure a thorough and professional experience for clients
• flyers posters and printed media
• source advertising opportunities and place adverts in the press or on the radio
• data Entry
• reporting & Analysis to understand the performance of the Club and the effectiveness of customer relations activity
• lead generation
• assisting customers with inbound sales and service enquires
• manage process for communicating service0affecting issues to the organisation and our clients
• work with the marketing team and CSM to deliver the local marketing plan, including distributing marketing materials and organizing promotional events
• direct marketing
• work closely with in-house or external creative agencies to design marketing materials such as brochures and adverts
• managing emails and phone calls
• process Data for MI
• qualification: Level 3 Digital Marketer
• support when needed across the Marketing function
• SEO to make sure our rankings are high on google
• ordering materials and equipment
• visiting business events for networking and marketing purposes
• maintain relationships with key partners, ensuring we provide a unified service from supplier to client
• arranging team meetings and social events for the local team

Requirements

• educated to GCSE or equivalent
• able to self-motivate and work autonomously when required
• keen Eye for Detail
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• IT Literate
• enthusiastic about winning new business but driven enough to handle rejection
• you will be dynamic, able to use social media effectively and be able to demonstrate key skills
• mathematically inclined
• social Media Exposure
• creative, with good design skills
• be confident in Content creation software
• technically adept
• excellent Communication Skills
• confident when talking to new people
• knowledge of Windows 10, Apple IOS, Office, Web browsers and Internet Technologies
• excellent communication skills across all ages
• good written and verbal communications skill
• qualification or working experience in customer service
• professional manner
• ability to demonstrate initiative
• effective verbal and written communicator
• excellent communication and interpersonal skills
• full of ideas & Full of beans
• excellent customer service skills
• qualification or experience in teaching digital technology to end users
• strong administration skill set
• create marketing and social media campaigns and strategies, content ideation, and implementation schedules
• can do attitude to work

Responsibility

• providing 1st Line Support to the Point Four customer base
• observe calls and demos with CSM
• this position requires regular outbound phone calling, qualification, consultative selling, and tight collaboration with field sales to generate new opportunities
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• running targeted campaigns and making follow-up telephone calls to set up demonstrations on behalf of our Sales / Account Managers
• sales of IT services and solutions
• providing support to achieve incident and problem resolutions or escalation
• manage notes for ongoing sales opportunities
• offering CIO-as-a-Service consultancy services
• contacting prospects and explaining how our software can improve their business efficiency
• account managemnt
• meet deadlines with frequently changing workloads
• to become a product 'pro' with managed service provisions
• handle initial email stage - deal with new enquiries with help from CSM
• innovative Managed Service provider ·
• nurturing qualified leads by telephone, email, and e-shot marketing
• selling PPC, SEO and Marketing packahges
• identify and recommend improvements to processes in order to further streamline the support function
• to account manage and work with clients
• work with Marketing to identify potential new targets
• developing our own cyber security Start-up called Robo Shadow ·
• managing existing prospects
• gaining strong knowledge of Cloud Marketing
• lead generation
• create strong partnerships with existing customers
• providing It support for internal systems · installing updates ·
• work closely with the sales and marketing teams to create targeted campaigns
• revenue streams
• serve as a part of the Service Desk and Customer Champion Team within the services department
• customer Success
• to deliver the sales of key products
• managing hardware setups and installs

Requirements

• driven
• you have an Interest and passion for IT and/or technology
• ability and confidence to hold a two-way telephone conversation with potential customers
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• motivated
• you have amazing communication skills, both internally and in a customer service situation
• willingness to learn
• good time management skills
• minimum of 5 GCSEs grades A\*-C/9-4
• hungry to learn
• interested in Sales
• strong interest in IT
• well-organised
• written and oral communication skills
• you have a thirst for knowledge and learning
• ability to follow up on in-bound marketing leads and identify qualified opportunities
• proactive
• hardworking
• excellent written and oral presentation skills
• passion for IT
• talkative
• hemel Hempstead based
• willing to learn
• interpersonal skills
• you are methodological and organized in your approach to challenges and solutions
• be able to provide information for interested prospects, ensuring that they understand how we can help solve their specific challenges
• self-motivated with the ability to take initiative in a challenging, fast-paced environment
• resilient
• IT Literate
• language, Maths & ICT)
• some experience with IT Hardware
• hungry for success
• customer service background
• able to present ideas and solutions to technical issues in a user-friendly way
• social Media Exposure
• you possess the ability to problem solve within a technical environment
• interact with prospective customers and build relationships
• willingness to learn and expand knowledge in IT Support & Managed Services
• higher qualifications also considered
• good with numbers
• confident
• telephone experience
• possesses excellent objection-handling techniques when dealing with issues or barriers from both internal and external customers
• experience working in a customer-service environment
• ability to perform general mathematical calculations
• set up meetings and/or calls between customers and our sales executives
• ability to quickly adjust priorities to respond to pressing demands
• excellent Communication Skills
• previous experience of working in a
• money motivated
• strong Interpersonal skills
• demonstrate broad and in-depth technical knowledge of various software products and methodologies
• ability to speak with new people
• good understanding of computer systems, mobile devices and technology products
• ability to demonstrate initiative
• diligently update data into the customer management system, stay on top of your leads, follow-up, and report
• organized multitasker
• dealing with technical issues regarding our customers' hardware, software, and networking