RED SNAPPER MANAGED SERVICES Salary
10 ALIE STREET LONDON E1 8DE ENGLAND
TIN: 11348857
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Earnings on positions in RED SNAPPER MANAGED SERVICES
RED SNAPPER MANAGED SERVICES is looking for employees for positions:
customer services advisor
Working hours
- full-time | Contract
Salary
- salary
Responsibility
- to receive and critically assess all types of calls and emails from the general public, police, and other agencies
- initiate contact and engage with the public concerning ACRO service provision and application queries
- where applicable, process all payment options with the applicant or process service payments by debit or credit cards
- to clearly and accurately record relevant information into an extensive range of computer systems for a variety of intended audiences
- to give advice and take appropriate action to resolve the query at first point of contact whenever possible, being accountable for maintaining a high standard and managing the caller's expectations regarding the service that can be provided by ACRO
- observe and maintain confidentiality when appropriate
- to determine if a query cannot be resolved by the Customer Services team and task it to the appropriate department or organisation with a comprehensive rationale
- to give regular and effective service
Earnings on positions in RED SNAPPER MANAGED SERVICES
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
5120 £