PROPCALL Salary
BANK HOUSE OLD MARKET PLACE ALTRINCHAM WA14 4PA ENGLAND
TIN: 13045753
PROPCALL
Earnings on positions in PROPCALL
PROPCALL is looking for employees for positions:
customer service manager
Working hours
- full-time | Permanent
Responsibility
- to ensure the customer service team provide the highest level of customer service via telephone and email
- to lead, motivate, and be a role model for the customer service team
- to conduct regular quality control checks and report on employee performance to ensure the high achievement of the customer service team
- to provide quality and engaging training for your team resulting in high levels of employee satisfaction and engagement
- to manage the daytime client support inbox, ensuring all emails are responded to within the set timeframe
- to be the escalation point for client complaints, ensuring a client focussed attitude
- job Role: Customer Service Manager
- to build and maintain relationships with clients with the purpose of client longevity
Requirements
- A minimum of 2 years’ experience within a similar customer service role
- A minimum of 2 years' experience within a similar managerial role
- experience within the telecommunications industry
- retail sales: 1 year
Earnings on positions in PROPCALL
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1760 £