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Estimated salary
£ 3500
Median salary at PEGASUS HOMES
£ 1485Lowest salary
£ 3930The average salary
£ 6666Highest salary
Do you believe that workers at PEGASUS HOMES are paid fairly?
PEGASUS HOMES is looking for employees for positions:
manager
manager
Responsibility
contribute to generating new ideas and commercially viable concepts to improve our customer journey
operational leadership and line management of on site teams within the defined area in the region, to ensure that operations run smoothly at each of our developments
ensuring building compliance for each development within the area, ensuring all documentation is kept up to date against both regulatory and statutory requirements and effective reporting is undertaken and delivered
lead on the mobilisation process to ensure our new sites are ready on time, home user guides have been developed and communicated and team members have been effectively trained so that the operation runs smoothly once our sites are live
work with our procurement team on procuring services, agreeing the scope of works and reporting on quality of service provided by contractors
work collaboratively with the sales team to ensure customers, homeowners and tenants are satisfied with their Pegasus Homes journey, their homes and their communities and have a positive ongoing relationship with us
handle customer complaints/queries in a timely manner and in line with our customer complaints policy and support the team with other complaints and issues
Requirements
experience in handling customer complaints and managing difficult conversations
extensive leadership experience, leading a team across multiple sites
experienced in the management and delivery of comprehensive and transparent service charges
confident and commercially aware with excellent communication skills
property related qualification such as IRPM
this is a regionally based role with frequent travel so a full UK driving licence and own vehicle is essential
experience in conducting site inspections, ensuring Health & Safety regulations are adhered to and having a good working knowledge in building maintenance systems
as an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership