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They set up direct debits for an unsolicited appliance repair policy by hounding my sick elderly sister. Took a while but finally got it cancelled. A year on (my sister has now passed) they sent out a renewal letter as though the policy was still in existence.
They are obviously using unscrupulous marketing tactics preying on the sick and elderly. STAY AWAY from this company.
His findings correspond with my own
These people target elderly, absolutely disgusting. Like many, keep cancelling but they then say you owe us for the coming year. The fact that this is a council house doesnt interest them. Avoid at all costs.
Could you share your personal experience? What exactly happened that led you to form such a negative opinion about this company? It's horrifying to hear that they may target the elderly.
Absolute scam...scum firm..Trying to scam my 87 year old mum.If I could get hold of them...
They have been taking money from my elderly aunts bank since 2023 amounting to thousands .They set up direct debits. This has been reported to the fraud department but they still seem to be able to take by setting up new direct debits.Why cant these people be stopped.
Constantly phoning my mother who is 90 and has some signs of dementia.
She is with the telephone preference service so they shouldn´t be calling, but they do.
Had to lodge another dispute with the bank this evening. I think it is now time to take legal action, not bothering with the monkey I´m going straight to the organ grinder at Companies House.
Jamie MASON, your the company director, perhaps you would like to comment.
Taking money from dementia suffering mother in law These people have no shame.
Allegedly had a policy which covered 3 kitchen appliances. Policy was in husband’s name. He passed away suddenly in February. In March the fridge freezer broke. I called PDF up, told them my husband had passed. They said policy would be cancelled. I argued that we had paid a year in advance to no avail. They pretty much said it wasn’t their fault my husband passed (true, but not helpful)and they would amend records. Today I received a renewal in my husbands name saying thank you for choosing to renew again I have called and emailed repeatedly but no joy. I will take it up with my bank so they do not take the £200 renewal when they couldn’t even honour the last one. Is this company for real?
Is PD-FIX a trustworthy company?
DO NOT USE - took money from account of elderly person and despite numerous phone calls and emails and promises of money to be returned - NOTHING
That sounds terrible! How many times has this happened? Did you contact the bank to block further withdrawals?
They target vunerable old people, reported them once, but looks like I need to report them again. Disgusting
Where did you report it last time? Were there no actions taken?
What an awful bunch of scammers. This lot continually hound my Mum (73 with very progressed dementia) with letters about cover she has never requested and continually set up direct debits and take money from her. Real wankers
Have you considered reporting this to the appropriate authorities to stop this unfair practice and ensure your Mum's well-being? This behavior is completely unacceptable.
This company is an absolute scam. I have a policy running with them on 3 appliances through the end of May. I have an issue with one of the insured appliances and I wrote them several emails with no reply, called and had someone assure me they had my email and would respond shortly, and since then (months ago) I've emailed and called over a dozen times with no response. They stole £150 for annual coverage and now are providing absolutely no service!
took mony out of my bank after id cancelled the policy 2 years ago and i can not get a refund
Was it a bigger amount of money? Maybe you should think about reporting it somewhere? Or maybe you already did that and you are still waiting... 2 years seem crazy
PD-Fix are scammers targeting vulnerable people.
What do you mean by scammers? They don't provide the service you pay for? If you could tell me more, that would be great....
They are constantly taking direct debits from my mum’s account for white good cover which she hasn’t asked for and doesn’t need. Their email address doesn’t work.
Where do managers motivate employees better, at PD-FIX or DOMEX?
Do you recommend Other service activities services? Who among you can help?
Do you know if PD-FIX is currently open for applications?