PARRY'S COMMERCIALS

Earnings for position vehicle technician

Responsibility

• provide exceptional customer service
• greet customers and listen to their needs and concerns
• maintain a professional attitude and appearance
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• identify customer needs and recommend appropriate services
• understand the customer's needs and provide appropriate solutions
• explain the features and benefits of services offered
• be knowledgeable about the products and services offered by the company
• schedule appointments for service and repairs
• be able to explain the benefits of each product or service
• provide accurate estimates for services and repairs
• provide accurate information about warranties and other policies
• maintain customer records and update customer information in the system
• assist customers with scheduling appointments and follow-up calls
• inform customers of any additional services needed or recommended
• identify and order Parts & Consumables as required
• handle customer complaints in a professional manner
• identify and order parts and consumables

Requirements

• service advisor