OWOA in London Salary

FLAT 11 HINDON COURT 104 WILTON ROAD LONDON SW1V 1DU ENGLAND
TIN: 12801119

OWOA
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Earnings on positions in OWOA

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Estimated salary

£ 4160

Median salary at OWOA

£ 2240 Lowest salary
£ 4970 The average salary
£ 9320 Highest salary

Do you believe that workers at OWOA are paid fairly?

OWOA is looking for employees for positions:

housing officer

Trade

  • customer Service
  • Customer Service

Language

  • english

Salary

  • salary

Requirements

  • higher education in a relevant subject or equivalent experience
  • CIH Professional qualification Level 3 or equivalent
  • membership of CIH
  • minimum three years in Housing Revenue or Income collection/recovery
  • extensive understanding of debt recovery processes across tenures
  • customer-centric, respectful, and tolerant approach
  • highly organized, detail-oriented, and systematic
  • expertise in welfare benefits and their impact on tenants

Responsibility

  • this role involves proactive early identification of tenants’ difficulties in meeting housing costs and intervening to minimize debt levels while maximizing housing revenue streams
  • service Development: Support service leadership in developing initiatives to empower customers, sustain tenancies, and prevent homelessness
  • main Purpose:To work in partnership and collaboration, engaging and supporting service users to meet their rental obligations and sustain their legal agreements with the Council
  • referrals and Support: Make referrals and collaborate closely with relevant colleagues for complex support needs beyond the role's scope
  • debt Management: Intervene early to minimize tenant arrears and maximize housing revenue streams. Prioritize proactive engagement and employ a full range of contact, support, and enforcement techniques directed by the Housing Revenue Manager
  • repayment Management: Negotiate and ensure affordable repayment arrangements, taking robust action when necessary
  • tenancy Sustainment: Collaborate with the Neighbourhood and Tenancy Team to sustain tenancies. Focus primarily on collecting housing revenue and recovering housing-related debts

Earnings on positions in OWOA

Average salary in this position
Average salary in this position in the country
2720 £
-2%
2687 £
9320 £
-53%
4419 £

National average salary

2950 £

Average salary in this company

4970 £

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