ORIGYM CENTRE OF EXCELLENCE

Responsibility

• develop and implement a comprehensive brand strategy that aligns with our company's goals, values, and target audience
• create and maintain brand guidelines to ensure consistency across all brand touchpoints, including marketing materials, communications, and digital platforms
• lead the development and execution of integrated brand marketing campaigns to enhance brand awareness, drive customer engagement, and increase market share
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• collaborate closely with cross-functional teams, including Tutors, Marketing and Sales, to ensure brand consistency and alignment with overall business objectives
• lead, mentor, and inspire the high-performing brand team, fostering a collaborative and innovative culture
• conduct market research to identify consumer insights, market trends, and competitor activities, and translate these findings into actionable strategies that differentiate our brand and drive growth
• define and manage the brand messaging, including brand narratives, positioning, and tone of voice, to effectively communicate our brand story and value proposition
• monitor and analyse brand performance metrics, such as brand equity, customer perception, and market share, and provide insights and recommendations for continuous improvement
• stay up-to-date with industry trends, emerging technologies, and best practices in branding and marketing, and leverage this knowledge to drive innovation and competitive advantage

Requirements

• bachelor's degree in Marketing, Business, or a related field
• proven experience in a branding role, preferably within a consumer-driven industry
• strong strategic thinking and analytical skills, with the ability to analyse data, draw insights, and make data-driven decisions
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• excellent creative and visual thinking abilities, with a deep understanding of brand identity, design principles, and storytelling
• exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
• strong project management skills, with the ability to prioritise multiple projects, meet deadlines, and deliver high-quality results
• an innovative mindset, with a passion for exploring new brand opportunities and staying ahead of industry trends
• experience in managing and developing a team, fostering a positive and creative work environment
• proficiency in using brand management tools, market research platforms, and project management software
• brand Management: 1 year

Earnings for position brand manager

Current offers for the position:

Responsibility

• compliance and Resolutions Manager
• origym is an award-nominated education provider who produce health and fitness related courses to students across the UK
• A keen focus on the continual improvement of our company processes, whilst ensuring the relevant guidance is produced
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• support commercial transactions in relation to new and current contracts
• we pride ourselves on our growth within the industry over the last 8 years to become one of the largest training providers in the country, with over 20,000 happy students
• we are looking for at least one passionate, driven and highly motivated individual to become a part of our expanding team in a permanent, full-time role, helping to create dynamic and engaging ways to deliver information whilst supporting teams to meet response targets
• manage complaints effectively to identify patterns and instigate and lead on improvements of the service
• reporting to the Head of Administration, you will play a key role within the management team to ensure that a high standard of customer service is maintained, reviewed, and undertake opportunities for service improvement
• development and implementation of compliance activities to provide a level of assurance on how well customer contracts are being managed against best practice standards
• produce weekly/monthly reports to keep the company informed on all customer issues
• you will be instrumental in supporting Origym in achieving key target goals relating to the wider business compliance activities such as quality management, key performance indicators, information security and data protection
• ensure all involved in the company processes are recording information and data accurately, as well as sharing best practice knowledge across departments
• ensure a proactive approach in the management of customer accounts and payment plan compliance
• to engage, motivate and aid in the development of customer service delivery in order to provide an exceptional customer experience
• proactive engagement with all departments will be required to help develop the commercial case, providing challenge where required and identifying areas of improvement
• to achieve set targets
• support delivery of project-based activities to ensure continuous improvement and liaise with team members to ensure compliance requirements are addressed and maintained
• to undertake all other reasonable duties as reasonably required and directed

Requirements

• experience of leading and/or assuring significant compliance activities and achieving effective commercial outcomes for an organisation
• ability to work under pressure and deliver on key targets and activities within agreed timescale
• proficient in use on MS Office applications
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• excellent communication and interpersonal skills, influencing skills and ability to build consensus around a course of action
• attention to detail and a high level of accuracy in work
• ability to work independently and collaboratively in a team environment
• ability to make recommendations based on partial/incomplete information and the ability to consider interconnect commercial risks to arrive at a balanced course of action or resolution
• complaint handling: 2 years
• A minimum of 2 year’s experience managing customer incident/review investigations
• compliance management: 1 year
• ability to show initiative and make appropriate decisions, whilst consulting with the relevant Senior Management Team
• have a customer focused approach
• candidates should have the ability to get up to speed quickly

Current offers for the position:

Responsibility

• executing illustration and design tasks within designated time lines

Requirements

• familiarity with UX/UI principles and their practical application
• minimum of 1 year of experience in graphic design, encompassing freelance, studio, or in-house settings
• graphic design: 1 year

Earnings for position junior graphic designer

Current offers for the position:

Responsibility

• motivate and guide a team of 10-12 sales representatives and two assistant managers towards hitting their personal sales targets
• provide ongoing sales training to both the team and individuals within that team to improve sales optimisation
• implement sales KPIs and monthly targets across the team
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• have a good understanding of sales performance metrics
• liaise with other department heads and the Sales Marketing Director to enhance customer experience
• execute monthly sales presentations
• conduct monthly and quarterly 1-2-1 set-ups and appraisals with team members
• identifying opportunities and new revenue streams
• implement and monitor good sales practice and compliance
• create sales flexes, update financial trackers and

Current offers for the position:

Responsibility

• monitors competition by gathering current marketplace information on pricing, products and services
• focus efforts on obtaining monthly sales goals. All our enquiries are incoming, there is no cold selling involved
• update and utilise various social media and digital marketing platforms
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• to adhere to the sales process and maintain sales integrity whilst selling and representing the brand
• keeps management informed by submitting activity and result reports, on both a daily and monthly basis
• updating student’s accounts, enrolment documents and course progress
• ensure customer satisfaction and a good client relationship
• make sales calls to potential customers and existing customers
• processes invoices for both students and tutors
• offers input into the team’s marketing and sales strategies

Current offers for the position: