OPUS TECHNOLOGY is looking for employees for positions:
account executive
Working hours
full-time
Benefits
company car
Requirements
hunting contact centre new logos: 3 years
account manager
Working hours
full-time
Responsibility
delivering a proactive contact and review strategy to our mobile customer base
delivering a retention strategy to help reduce churn in line with expectations
demonstrating excellent commercial acumen to help maintain margin with the customer base and to drive GP with customer base new sales
developing strategic relationships with all clients assigned, building relationships with all stakeholders in the business
providing accurate business reporting in line with the line manager guidelines and timeframes
manage profitability in line with the commercial guideline
customer meetings via Teams and Face to Face
responsible for in-life management of a strategic customer base, by developing personal relationships with key clients, identifying new opportunities with that base strength, and secure though the relationship
Requirements
mobile sales: 1 year
mobile Account management: 2 years
engineer
Working hours
full-time
Benefits
company car
Responsibility
installation and networking of Multifunctional Devices at customer premises
effective liaison with customers and 3rd parties involved
maintenance diagnosis/replacements of spare parts
remote technical support to customers for IT and software related issues
end User training for hardware and software products installed
Requirements
IP networking: 2 years
microsoft Office: 2 years
photocopier or printer support: 2 years
lead generator
Working hours
full-time
Benefits
mobile phone
Requirements
IT Lead Generation: 1 year
strong written and verbal communication skills
Responsibility
maintain a calendar of meetings booked and follow up with sales team to check quality of meeting and any follow up activity
technical lead
Working hours
full-time
Benefits
mobile phone
Requirements
technical Lead Generation: 1 year
strong written and verbal communication skills
new business executive
Working hours
full-time
Benefits
mobile phone
Requirements
B2B IT sales: 1 year
sales: 1 year
Responsibility
maintain a calendar of meetings booked and follow up with sales team to check quality of meeting and any follow up activity
network engineer
Working hours
full-time
Language
english
Responsibility
1st Line customer Service / 1st Line IT helpdesk
providing onsite support for the Opus group at Opus HQ
occasional work at customers premises as 1st Line IT support in London, fully supported by our IT team in Reigate
working with 3rd party connectivity suppliers to fix problems with our customers’ voice and data networks, telephone lines
building and configuring laptops for our IT managed services clients
maintaining accurate ticketing records, categories, and knowledgebase within CRM system
providing “Out of Hours” 24/7 paid on-call support
maintaining an up-to-date knowledge of the IT industry and providing new ideas to help expand the technical services portfolio
Requirements
microsoft support: 1 year
cisco Meraki: 1 year
client manager
Working hours
full-time
Responsibility
maintaining strong relationships with service managed customers to drive customer satisfaction and retention
maintaining strong relationships with all Opus departments and partners
creating & maintaining reporting templates and process documentation used for Service Management
taking ownership of the Service Management queue & cases within the Opus CRM
conducting time logging for all Service Management functions
the Service Management pipeline
maintaining visibility of all Service Managed key projects
providing monthly updates to the Service Delivery Manager of all major events taking place within Service Management
Requirements
client relationship management in IT: 3 years
business development manager
Working hours
full-time
Responsibility
working with the Sales Director for Mobile to agree sales and marketing strategies
setting and agreeing sales targets
v Identifying the number of calls, level of personal marketing and appointments required to achieve agreed sales targets
achieving revenue and gross profit sales targets
meeting requirements set down in the annual sales plan
v Handling any company generated opportunities with diligence and professionalism
achieving KPIs including number of appointments set, number of outbound and effective calls made, number of proposals and presentations delivered
handling any company generated opportunities with diligence and professionalism
Requirements
telecoms sales B2B: 3 years
B2B Mobile sales: 3 years
B2B Mobile sales: 2 years
printer and photocopier sales: 3 years
telecoms B2B Sales: 2 years
telecoms Sales: 2 years
sales consultant
Working hours
full-time
Responsibility
working with the head of the department to agree sales and marketing strategies
setting and agreeing sales & activity targets
working with marketing to provide ideas for campaigns and commitment to follow up
handling any company generated opportunities with diligence and professionalism
achieving a first-year revenue target of £175,000
maintaining client relationships
achieving self-set KPIs including number of appointments set, number of outbound and effective calls made, number of proposals and presentations delivered
maintaining proper client and prospect records and database