NORTHAMPTONSHIRE COUNTY CRICKET CLUB

Responsibility

• manage and operate hospitality areas on match days to a very high standard. Ensuring all guests have a first-class experience
• secure ‘concessions’ for matchdays agreed and a financial model for each partner
• preparing function rooms to a high standard ensuring Portfolio Events prepare correctly as per the client’s requirements
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• to monitor actual expenditure against budgets for the operational areas of the Club, and to prepare and provide all relevant financial information and reports. To achieve the events sales and profitability
• to ensure high level of positive feedback and repeat business for NCCC
• prepare for events as per the client’s specification and plans. Including, but not exclusively limited to, the preparation of event spaces and kitchens
• achieve performance targets set through the Experience Cricket Annual feedback
• co-ordinate events in a professional and personal way, liaising with clients on the day to ensure the event runs smoothly and effectively and oversea with the set up and breakdown process
• to assist the Chief Executive in developing and maintaining relevant Club standards, rules and regulations, and policies and procedures relating to health & safety and financial management and control, and to ensure that all Club employees, suppliers, customers and visitors understand and adhere to these policies and procedures
• keeping back of house areas organised, clean and tidy at all times
• deliver on-the-job staff training as required, ensuring operational excellence
• oversee presentation of event areas, paying special attention to possible hazards
• to maintain records of staff timesheets, holiday rotas and absences
• any other duties as required, in ensuring delivery, to achieve the objectives and targets of the department

Requirements

• proven leader
• hospitality/Catering background with a minimum of 3-year experience in a management role
• experience of working within Sports Stadium advantageous
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• meticulous organisation with exceptional attention to detail
• excellent attitude to work in a varied and exciting environment
• experience of Operating large scale events of 300+people preferred but not essential

Earnings for position operations manager

Requirements

• all applicants must be over the age of 18 years and have bartending experience
• all applicants must be over the age of 18 years and have bartending and cash handling experience
• job Type: Part-time

Responsibility

• work with the wider Commercial Team to assist in the planning and execution of the Club's overall marketing and communications output
• manage and grow the social presence of all social media channels including the professional Club
• write engaging long-form content including press releases, feature articles and match reports
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• to carry out any other tasks as required within the Commercial Team

Responsibility

• accountable to: Head Coach

Requirements

• administrative: 3 years