care co-ordinator
5 the last 293 days, recently 2023-09-25
Responsibility
- work within HIPC GP Practices to provide central co-ordination for safeguarding information and communication to support care planning
- the role will be GP facing with the core responsibility of maintaining consistent protocols regarding safeguarding information across the network
- the role will provide expert advice and support to colleagues once trained and comfortable
Show more +62 - utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care
- contribute to the long term condition reviews of patients within primary care as part of the multi-disciplinary team within the practice
- obtaining patient consent for the collection of a blood sample
- support patients to utilise decision aids in preparation for a shared decision-making conversation
- work with the GPs and other primary care professionals within the PCN to identify patients requiring access to phlebotomy
- to oversee safeguarding administration, document handling, record management and communication with partner organisations
- co-ordinate the clinic schedule, room availability and patient lists for all phlebotomy clinics
- performing venepuncture in accordance with practice protocols
- raise awareness within the PCN of the service and how to access it
- raise awareness within the PCN of shared decision making and decision support tools
- provide phlebotomy care at each of the organised clinics
- maintaining accurate patient records
- work within a multi-disciplinary team to aid liaison between the Primary Care Network team, Multi Agency Safeguarding Hub and the ICB
- to work as a key member of the MDT to help support the development of effective MDT meetings
- the Care Co-ordinator in HIPC Network will have a key role in supporting Safeguarding Lead GPs to protect our most vulnerable patients
- undertake Assessments under the Facilitation of Admission Avoidance Scheme
- the correct labelling, packaging and storing of samples
- support people to take up training and employment, and to access appropriate benefits where eligible
- to ensure that action points identified within the MDT are recorded and followed up
- ensuring samples are sent to the laboratory in a timely manner
- maintaining an effective liaison with the laboratory staff
- support and participate in shared learning within the practice
- explore and assist people to access personal health budgets where appropriate
- support the audit and research of safeguarding practice within the PCN and disseminate learning to colleagues to improve safeguarding practice across the PCN
- work with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients, and where required and as appropriate, refer people back to other health professionals within the PCN
- holistically bring together all a persons identified care and support needs, and explore options to meet these within a single personalised care and support plan , in line with PCSP best practice, based on what matters to the person
- holistically bring together all of a person’s identified care and support needs, and explore options to meet these within a single personalised care and support plan , in line with PCSP best practice, based on what matters to the person
- they will attend regular MDT meetings and participate in the care plans for these patients
- help people to manage their needs through answering queries, making, and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care
- support the coordination and delivery of MDTs within the PCN
- raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations
- support the coordination and delivery of MDTs across the PCN
- the PCN Care Coordinator will support GP practices within the Primary Care Network, working within professional and clinical boundaries as part of an established multi-disciplinary team to deliver timely and personalised care for patients, and deliver key objectives of the Primary Care Network DES
- job Types: Permanent, Full-time
- job Types: Full-time, Permanent
- contribute to the delivery of long term condition clinics as and when required, through providing basic patient care such as phlebotomy, blood pressure and measurements
- support people to understand their level of knowledge, skills, and confidence when engaging with their health and wellbeing, including using the Patient Activation Measure
- support people to understand their level of knowledge, skills and confidence when engaging with their health and wellbeing, including through the use of the Patient Activation Measure
- support the practice with QOF, QIF, DES targets specifically relating to patient care
- act as a contact to assist with case management of patients at risk of admission, identifying sources of support in liaison with case managers
- this post will particularly be supporting the early cancer diagnosis and cancer care quality improvement work by supporting practices to improve their processes, achieve their targets and working with patients to help them ensure they have the right support at each stage of their journey
- the care co-ordinator plays an important role in cancer prevention , safety netting, supporting newly diagnosed patients and encouraging patients to attend relevant appointments
- work alongside our team of Care Co-ordinators to ensure that all patients are effectively accessing care in accordance with their needs and wishes
- help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care
- under guidance from their line manager, take initiative in the organisation and administration of MDT working to minimise the demands upon the multidisciplinary team
- the care coordinator will also work to support our patients nearing end of life or with multiple complex needs ensuring they have regular reviews and have their physical and psychological needs met
- to contribute to data collection and audit in relation to safeguarding to support and improve standards for safeguarding practice across the PCN
- assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their activation level
- to cross reference the patients identified as high risk with the carers register within the practice to support case managers and key workers in developing holistic anticipatory care plans including prevention of carer breakdown
- support the reception team with cover the reception desk when they are short staffed
- work proactively with the PCN pharmacist to support medication reviews and regular drug monitoring requirements
- liaise on a weekly basis with the LD Care Home Manager
- to summarise and code the documents into the relevant specific templates, highlighting to patients registered GPs anything significant
- any other tasks delegated by practices, suitable to the candidate’s strengths
- liaising with other health professionals as required, to deliver personalised care
- provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals
- to work with the wider MDT to identify appropriate case managers for high-risk patients to ensure that patients are reviewed, and anticipatory care plans are developed
- to work with the wider MDT to identify appropriate case managers for high risk patients to ensure that patients are reviewed and anticipatory care plans are developed
- they will also support with the call and recall on various campaigns, such as COVID & Flu vaccination
- to work in accordance with health and safety policies and procedures including reporting and recording any health and safety incident or accident
- ensure clinics are fully booked with identified patients
- moorlands Rural PCN are a group of practices working together to focus on local patient care
Requirements
- essential
- NVQ Level 3 or equivalent level of knowledge in office procedures
- experience of venepuncture
Show more +15 - experience of working under own direction
- experience in a patient focused environment
- experience of planning and organising complex meetings/agendas
- work closely with practice teams to co-ordinate the delivery of phlebotomy services across the PCN
- evidence of experience in wide range of administrative systems and software programmes
- evidence of working with EMIS
- where appropriate to co-ordinate access to additional services, team members and care packages
- deliver phlebotomy services within GP Practices across the network
- evidence of ability to support collation and analysis of data
- excellent verbal and written skills
- ability to provide and receive complex information
- excellent interpersonal skills
- administrative: 1 year
- health care: 2 years
- phlebotomy: 2 years
Salary in other companies in the position care co-ordinator
No data