NORTH EAST CARAVANS in Ashington Salary
FREEMAN WAY NORTH SEATON INDUSTRIAL ESTATE ASHINGTON NE63 0YB
TIN: 05041062
NORTH EAST CARAVANS Premium profile inactive Premium profile inactive
Earnings on positions in NORTH EAST CARAVANS
NORTH EAST CARAVANS is looking for employees for positions:
workshop manager
Responsibility
- manage and supervise the aftersales team, providing guidance and support
- develop and implement strategies to improve customer satisfaction and retention
- monitor and analyze aftersales performance metrics, identifying areas for improvement
- coordinate with other departments to ensure smooth workflow and effective communication
- oversee the scheduling of repairs, maintenance, and service appointments
- handle customer inquiries, complaints, and escalations in a timely and professional manner
- maintain accurate records of all aftersales activities and transactions
- collaborate with suppliers to ensure timely delivery of replacement parts and equipment
Requirements
- previous experience in a similar role within the touring caravan and motorhome, automotive or manufacturing industry is preferred
- strong mechanical knowledge and understanding of processes and equipment repairs processes
- proficiency in using hand tools, power tools, and other operating equipment
- ability to read and interpret schematics for troubleshooting purposes
- excellent customer service skills with a focus on building long-term relationships
- proven leadership abilities with the ability to motivate and inspire a team
- strong organizational skills with the ability to prioritise tasks effectively
- ability to work in a fast-paced environment while maintaining attention to detail
Earnings on positions in NORTH EAST CARAVANS
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2458 £