NEXT2IT  Reviews

Regarding the job opportunity for a 2nd Line Support Engineer at Next2IT, the role involves handling escalated technical issues and collaborating with various support teams. The salary is stated to be up to £25k, with additional benefits such as on-call allowance and bonuses. However, it would be helpful to know more about the specific responsibilities that come with the on-call allowance and the extent of the bonus structure in order to understand the full compensation package. Also, the job posting mentions familiarity with ITIL methodologies as a desired skill. Could someone elaborate on how these methodologies are implemented within the company and how they impact daily operations?