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NEO CLEAN in London Reviews
1271-75 SHELTON STREET LONDON WC2H 9JQ ENGLAND
Phone:
+40 83895470
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LJR
Former Employee
Happening date 2024-04-02
Was due to start a job cleaning with them for a gym so I turned up to start no member of staff at all at the gym waited a hour contacted Neo clean to ask what’s going on only to be told to wait but what had me is the other girl who was suppose to start yesterday turned up and same thing happend waited and no show so sent home felt sorry for here as she lives half hour away and had to have a bus so I tell the guy that will this happen every day we show up and no one shows and told to go just waste of time attitude on the guy for Neo clean disgusting clearly didn’t like me saying it as it is to be honest wasn’t happy to clean for min wage or go self employed thought I’d try it but reading the reviews iv dodged a bullet very unprofessional
Who sends new staff 2 a new job 2 days in a row to wait over a hour for any member of staff not to show to be told just go shocking
Anon
Happening date 2023-12-25
Avoid this business if you can, unless you want to be treated like a 2nd class citizen. Business exploits workers then agent dismisses workers with no reason and without contractual notice or pay.
Freya
Do they treat all their employees like that? Is it about poor management or policies? Because what you describe is discrimination, but I don't even understand on what ground...
Anonymous
Defo avoid
Annoyed parent
Happening date 2024-01-18
Sad sad person, no other name for him ((deleted by the administrator)) than a bully. Spoke to my daughter like rubbish then when I called he wouldn't even answer the phone. Sounds like he can only deal with younger people. This message goes out to all businesses that are looking for a cleaning company, I would dodge this one if I was you.
I had to leave one star but I wouldn't have give them any!
Cameron
Why would he be so mean to the customers? It wouldn't be an excuse even if he had a bad day. Did he apologize after that?
Anonymous
Yes, sounds about right. The director seems to get a kick out of talking to others like dirt
JJ
It seems that working for this company must also be difficult if there are such tendencies. On the other hand, I don't want to judge because I don't know what the situation was about. Can you quote what he said?
Anonymous
Sounds about right from my experience. I genuinely think he thinks he'll get more out of people if he undermines what they say and do. It seems to be his business protocol.
Kirsty
Happening date 2024-01-08
Has anyone here got a contact number for them please these people didn't pay my daughter and I am fuming she worked really hard
Nicole
Your daughter worked for them and she doesn't have their phone number? How is it possible? The contract should include such data
Claire
Former Employee
Happening date 2023-02-10
Terrible experience from the moment you receive the call from them.
Elliot
What do you mean? Were they mean for you?
Anonymous
Agree
Elliot
Did you also have a not very nice conversation? :p Did they at least help you find a solution?
sam
Happening date 2023-03-04
alongside the many others that have worked here, I also have had a terrible experience with NEOCLEAN and director (deleted by the administrator). They promised to pay me for my services, but they didn't follow through. When I contacted them about the issue, they spoke to me disrespectfully and refused to make things right. It was clear that they had no intention of paying me.
To make matters worse, Im having to go to court to retrieve the money that is rightfully mine. Dealing with the legal system was incredibly stressful and time-consuming, and it's all because NeoClean didn't fulfill their obligations.
I strongly advise anyone considering doing business with this company to think twice. They don't respect their employees or their obligations, and they'll cause you nothing but trouble and stress.
Anonymous
management at neo lean struggle quite badly with manners and general work etiquette.
Matt
Hey Sam, can you tell me what services you provided for them? I'm guessing it's about cleaning but just in case I'd like to know if they don't behave this way when it comes to other services
Anonymous
Yes, I'd second this review. An unreasonable, unnecessarily unpleasant director. Seems v insecure & controlling. Uses underhand tactics such as subtle threats/undermining statements eg withholding the gym membership blatantly advertised as part of the job, stating, 'let's see how well you work, then I will decide if you get gym membership or not' even after a week of good work.
With so many great cleaning companies to work with and agents who know how to communicate with basic social intelligence skills why waste time with Nasty NeoClean?
Matt
subtle threats/undermining statements??? What year are we living in? That sounds really bad, and I would love to hear the answer from the company :p I hope you don't have any contact wit them yet
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