NEAL'S YARD is looking for employees for positions:
administrator
Responsibility
process and manage all people administration from new starters to leavers and changes in terms and conditions
manage our people HR database
support the P&D team in our recruitment process, including job postings, scheduling interviews, and completing reference checks
support the P&D team as a notetaker in capability, disciplinary and grievance meetings as necessary
process our long service benefits, on a monthly basis, communicating with our people and updating holiday entitlement in our HR database
front line contact for welcoming visitors to the department and dealing with any queries
responding to requests for references and providing current employees with confirmation of employment requests
updating the company organisational charts and maintaining our internal intranet portals
business manager
Working hours
full-time
Responsibility
here at Neal’s Yard Remedies, we are pioneering natural and organic health and beauty, one blue bottle at a time. So why not come and join us?
engineer
Working hours
full-time | Permanent
Responsibility
here at Neal’s Yard Remedies, we are pioneering natural and organic health and beauty, one blue bottle at a time
you will provide IT support to Peacemarsh, Gillingham and Covent Garden Offices, UK Stores, Distribution Hubs and US Home Workers
providing First-line support on various technical issues and problems relating to hardware, software, and peripherals
this position will support multiple platforms including desktops, laptops, mobile devices and telephone equipment
full training and support on the internal network, systems and operations will be provided
reporting to the IT Support Manager, you will be responsible for ensuring that our incidents, problems and changes are dealt with in a timely manner whilst ensuring great customer service
experience of Windows Server 2008 to 2022, Microsoft Azure, and MacOS/iOS would be desirable
so why not come and join us?
data architect
Working hours
full-time | Permanent
Responsibility
define an overall data strategy that is aligned to the client's business process and outputs
architect, design, cost and plan solutions that will support delivery teams as those solutions are implemented into live services
develop Subject Matter Expertise on the key data elements
support systems change processes from requirements through implementation and provide input based on analysis of information
identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
work to identify key data sources, develop plans for a data management strategy and define platform architectures.Gather business requirements, perform detailed analysis, and produce associated functional specifications across multiple functions
has the ability to operate with a limited level of direct supervision
demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
production team leader
Working hours
full-time | Permanent
Salary
salary
Responsibility
ensuring Good Manufacturing Practice standards are met consistently, including team Training Records
understands ‘availability’ company KPI
collects and verifies all Packing KPI data and updates the notice boards
reviews KPI data periodically with Production Management to target areas for investigation or improvement
responsible for all line outputs – e.g. finished goods, quality of products, waste levels, correct and complete paperwork etc
work effectively and collaboratively with the Team Leader pier group to direct the Packing team, monitoring progress against the agreed production plan
leads the investigation into non-conformance and incidents with the aim to achieve zero non-conformances or incidents
collaborates with the Production Manger to seek out efficiency opportunities / reduction in cost on the production plan ensuring stock levels are protected in the event of abnormal sales
technician
Working hours
full-time | Permanent
Salary
salary
Responsibility
organising and archiving of completed tests
organising component samples for external testing requirements
quality inspector
Working hours
full-time | Permanent
Language
english
Responsibility
reviewing completed Supplier self-assessment questionnaires in conjunction with the Procurement team
assist Head of Quality with corrective and preventative action plans
to log retained samples of packing batches
gardener
Working hours
full-time | Temporary
Salary
salary
Responsibility
assist in the harvest of herbs to be used in our products
assist in the propagation and harvest of a variety of herbs to be used in our products
participate in and drive forward ongoing projects as advised by the Head Gardener
turn and move large quantities compost
general tidying of grounds
adapt to changing weathers/working conditions
use of mechanical, as well as hand tools including mowing and strimming
work organically, keeping in mind biodiversity and organic standards
operations director
Working hours
full-time | Permanent
Education
bachelor's
Responsibility
develop, agree and implement the company’s operational strategy to ensure that the company achieves its short and long-term objectives
develop and implement all necessary policies and procedures to ensure that Operations achieves its business objectives
lead the Operations team to ensure that they are appropriately motivated, coached, mentored and trained to carry out their responsibilities to the required standard
analyse and improve processes by adopting and implementing lean principles and continuous improvement activities
develop and control the budget for the Operational functions to ensure that the Department has all the resources required to meet its objectives within agreed financial parameters
direct the Production, Manufacturing and Quality functions to ensure that finished goods of the required standard are available to customers within agreed costs and at the right times, whilst minimising total stock holdings
ensure the company’s facilities are maintained to a high level, including the provision of on-site services to staff e.g. staff diner
direct the Purchasing function to ensure that the company has all the raw materials, supplies and other resources required for production purposes within agreed costs and quality standards and at the right times
receptionist
Working hours
part-time | Permanent
Salary
salary
Requirements
previous experience in a similar role
team work as well as independent working
the ability to act pre-emptively to ensure a smooth-running clinic each day
excellent communication skills on the phone and via email
ability to multi-task; answering the phones, emails and client check-ins simultaneously, maintaining a high standard of efficiency and accuracy
therapy rooms experience and/or qualifications not essential but preferable
passion for and/or knowledge of natural therapies
Responsibility
represent each therapists’ business under the umbrella of Neal’s Yard Remedies, with excellent communication, promoting each individual and feeling confident in reading a client’s specific therapy requirements
you will be active in making sure the reception area and therapy rooms are always looking their best and are presented to the highest standards; this requires an eye for detail and a high visual standard
you will be the first point of contact for existing and prospective clients. This is either in person, on the phone or via our email service
ensure any reporting and administrative tasks you are assigned are completed accurately and on time