NATURALLY BALMY

Responsibility

• lead and motivate a team of 5 employees
• key customer service role
• develop and implement team strategies and objectives
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• monitor team performance and provide feedback to employees
• provide guidance and support to team members
• ensure that team members are meeting deadlines and achieving goals
• resolve conflicts within the team
• perform admin work as required

Requirements

• A proven record of engaging with customers and delivering excellent customer service
• previous experience in a Supervisor/Team Leader role
• passion and enthusiasm for being a part of and developing our brand
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• great organisational and problem-solving skills
• I.T Proficient
• good with people
• supervising experience: 1 year
• customer service: 1 year
• management: 1 year

Earnings for position office junior

Responsibility

• implementing and maintaining office administrative systems
• ordering and managing office supplies
• organising outings such as Christmas parties, social events and ordering ‘Pizza Friday’ for the team
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• assisting with facilities management and maintenance of the building
• answering general emails and telephone calls with customers and suppliers
• learning all about our Safety Assessment service, and organising documents as required
• office administration tasks and filing as required
• assisting with recruitment, CV sifting and interviewing
• participate in inducting and onboarding of new staff
• with external provider support, ensure contracts of employment and employment policies are up to date
• be the first line of support for employee HR queries
• with external provider seek advice and support to resolve HR matters
• organising staff meetings and attend meetings with MD as required
• with provider support help, ensure health and safety policies are up to date and raise with MD any HS issues
• be the first point of contact for the MD, providing any PA assistance as required
• co-ordinate staff activities to ensure maximum efficiency
• ensure security, integrity, and confidentiality of data

Responsibility

• key customer service role
• perform admin work as required

Requirements

• A proven record of engaging with customers and delivering excellent customer service
• passion and enthusiasm for being a part of and developing our brand
• great organisational and problem-solving skills
  Show more +4
• I.T Proficient
• good with people
• customer service: 1 year
• administrative: 1 year