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Estimated salary
£ 2850
Median salary at NAPO
£ 1891Lowest salary
£ 4252The average salary
£ 8333Highest salary
Do you believe that workers at NAPO are paid fairly?
NAPO is looking for employees for positions:
technical lead
technical lead
operations director
operations director
engineer
ux designer
finance manager
product designer
senior engineer
data scientist
Responsibility
about Napo
and if they need some support, they can talk to us over the phone
the final piece in the puzzle is providing everything people need to take great care of their pets
the pet insurance space has suffered from low quality and misleading products, and we want to ensure that all the Napo products are simple and have your back
the Role
we are looking for an experienced and knowledgeable Pet Claims Technical Lead to join our team
we want our customers to be able to do whatever they need from our website and app in minutes, whenever it works for them
we’ve created a digital-first approach: no letters, no phone calls, no back and forth via email
Requirements
have at least 5 years of experience within the pet insurance industry, demonstrating progressively increasing responsibility and expertise
have proven excellent verbal and written communication skills
have high attention to detail in documentation and record-keeping
have good knowledge and understanding of anatomy and physiology
have worked in a Technical Pet Claims role or as a Senior Pet Claims Assessor with specific complex claims responsibility, for a minimum of 2 years
desire to work in a dynamic, fast-paced startup environment
are able to review current practices and trends, to identify gaps and assess future potential risks. You’re able to use data to make claims handling and policy wording recommendations
have experience of training claims assessors on technical scenarios, complex medical conditions, and reasoning for claims outcomes, as well as providing the team with support and feedback