Reviews MOTOR SWIFT

⭐ 1 Star — Faulty Car, No Help, Avoid This Dealer

I purchased a 2014 Vauxhall Astra GTC 1.4 Turbo from Motorswift (Weston-super-Mare) in June 2024 for £6,600. The car had just 36,000 miles and was sold with a 1-year warranty and a 5-year finance agreement through Blue Motor Finance.

Less than 10 months later, and with only 41,000 miles on the clock, the engine has completely failed — leaking exhaust valves, a scored crankshaft, and seized tappets. The car has now been off the road for over 6 weeks, and I've been left without support.

Warrantywise rejected most of the repair claim, saying it’s "wear and tear." The dealership has shown no willingness to take responsibility or help resolve the situation — despite selling me a supposedly reliable car with a warranty.

I’ve now involved Citizens Advice, Trading Standards, and am escalating to the Motor Ombudsman.

Very disappointed with how this has been handled. If you're thinking about buying from Motorswift, I strongly recommend you get an independent inspection, check the warranty in detail, and be prepared for no support if something goes wrong.