MetroRod Salary
Rating of the company
based on 0 evaluations
6 reviews in total
Macclesfield
Rating of the company
based on 0 evaluations
6 reviews in total
Earnings on positions in MetroRod
Estimated salary
£ 2416
Median salary at MetroRod
£ 1920 Lowest salary
£ 2642 The average salary
£ 4166 Highest salary
MetroRod is looking for employees for positions:
transport manager
Working hours
- full-time | Permanent
Salary
- salary
Requirements
- fleet Management
- operational and team management
- managing financials and cost management
- working to KPI’s and SLA’s
- understanding of the plumbing and drainage industry
- compliance and safety management
- strong customer focus
- transport Manager: 5 years
scheduler
Working hours
- full-time | Permanent
Salary
- salary
Responsibility
- answer phone calls and emails
administrator
Working hours
- full-time | Permanent
Benefits
- laptop
Salary
- salary
Requirements
- active listening
- positive can-do attitude / ability to “close down” issues
- peer support / matrix working
- managing upwards / stakeholder expectations
- setting professional boundaries
- collaborative
- confident and assertive
- initiative and perseverance
accounts manager
Working hours
- full-time | Permanent
Salary
- salary
Requirements
- experienced staff manager – preferably of multi-disciplinary professions / specialisms
- learning and development skills / training techniques
- highly computer / systems literate with the ability to assimilate quickly and easily to new processes and emerging technology
- ability to upskill in cross functional activities and disciplines when needed
- excellent planning, organising, analytical ability with an aptitude to identify patterns, barriers within processes, offering ideas for appropriate resolutions
- ability to prioritise workload, able to switch between multiple external and internal customers under pressure
- highly numerate and literate – excellent communicator and influencer with the ability to “manage upwards” and highlight forthcoming / impending issues with senior management
- ability to successfully manage change – both operational and cultural whilst ensuring that stability and BAU is maintained
Responsibility
- plan the daily and weekly processes of the team to increase the speed and efficiency of the entire customer experience lifecycle
- to work closely with the network to drive operational performance and improvement alongside our Franchise Operations Team colleagues by escalating issues, discrepancies, or breaches / failures
- regular review of outstanding / pending work of respective sub-teams and providing regular reports back to the National Operations Controller, to input into Senior Management Information
- act as the main point of escalation for any complaints and disputes, while training the team on the approach
- to provide ongoing input into developing greater automation of process flows between the subfunctions within each of the sub-teams
- to take full ownership of and personally investigate / resolve complex IT, billing, credit, invoicing and customer issues and disputes, working closely with the Manager Peer Group and Sales Teams to ensure consistency of approach and real time, free flowing communication
- to support the continuous professional development of all direct line staff, including , Credit Controllers and Portal Administrators
- responsible to : National Operations Controller
credit controller
Working hours
- full-time | Contract
- full-time | Temporary | Contract
Benefits
- laptop
Salary
- salary
Responsibility
- pro-actively chase debts by way of telephone, email, letters, and face to face meetings
- identify opportunities for continuous improvement that will add value through maximising cash collection and reducing debtor days
- regular review of debtors, aged debt and the terms extended to customers, whilst keeping the customer first in every transaction
- ensure finance department is an integral part of the business, helping to drive growth and realise efficiencies through continuous improvement
- work with Invoicing team to ensure accurate and timely invoicing of customers, enabling credit control to focus on cash collection
- understand why queries are arising, work diligently on query resolution with customers and franchisees, ensuring resolution in a timely manner leading to payment of debts
- escalate issues where necessary to credit control team leader, highlighting risks to ensure exposure to the business is minimal. Process final demand letters and county court documentation where necessary
- complete due diligence checks on new customers, liaise with sales team to make informed business decisions on their viability as potential customers, whilst not hindering the ambitious growth targets of the company
Requirements
- experienced credit controller willing to participate in organisational growth and change
- commercially focused with the ability to support generate profitability through debt collection
- have a driven and keen interest in cash collection and debt reduction
- target / KPI driven
- excellent organisation skills with the ability to multi task
- able to prioritise workload, able to switch between multiple clients under pressure
- outbound calling: 3 years
- debt/finance recovery: 2 years
engineer
Benefits
- fuel card
- laptop
Responsibility
- to deliver an exceptional standard of customer service
- provisioning and supporting new computer and mobile hardware
- to ensure you work in accordance with H&S and Quality Assurance procedures
- communicate effectively with clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times
- provide exceptional service support to the business
- provide solution /work around to incidents and Problems
- contribute to polices, processes and procedures
- install, maintain and support new applications
Requirements
- high pressure water jetting experience
- high pressure water jetting and confined spaces experience
- the ideal candidate will be customer service focused a keen interest in IT. Training can be provided in areas needed
- ideally excavation experience
- surveying experience
- minimum 2 years’ experience in commercial drainage
- excellent problem-solving ability with sound technical knowledge
- knowledge of “no-dig repair technology” including patch repairs and pipe lining
brand manager
Benefits
- laptop
Salary
- salary
Requirements
- collaborative approach
- innovative and creative writer
- inquisitive nature, keen to explore opportunities
- results driven
- brand & Content Management: 5 years
- macclesfield: reliably commute or plan to relocate before starting work
it manager
Salary
- salary
Responsibility
- managing the support and helpdesk function across the group
- ownership of processes ie starters, leavers, and movers
- IT System maintenance and support
- asset management
- support team management and development
- data protection and backups
- responsibility of assigning privileged rights and access
- we are looking for an experienced IT Support Manager for our business, Franchise Brands
Requirements
- IT support: 8 years
- the ideal candidate will be experienced in IT support and people management. Motivation and development of the team will be critical as is providing a high level of internal IT support across the business
- leadership/management: 4 years
- the successful candidate will be able to analyse and improve processes as well as suggesting and creating new processes not already in place
- the functional management requirements are the most important part of the position and a reasonable knowledge of IT systems are needed, however stronger technical or hands on skills are a distinct advantage
tanker driver
Benefits
- company car
Requirements
- the services are provided by over 60 franchisees with geographical coverage across the UK
- within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta
- reactive Drainage: 3 years
- metro Rod work with the likes of Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors
- two expanding businesses that focus on sewage pumps and commercial kitchen solutions
- despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands
- founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis
- together, the brands provide a complete one-stop shop for keeping water and waste flowing
Responsibility
- being part of an on-call rota to help service our clients 24/7 / 365 days a year
engineering manager
Benefits
- laptop
Responsibility
- provide technical guidance to engineers, technicians, and field service teams
- ensure compliance with industry standards, regulations, and best practices
- technical Leadership: Work with the commercial team to oversee the selection, design, and specification of wastewater pump systems
Changes in earnings for the position engineer
0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2.4K £
2024
2.3K £
2025
Changes in earnings for the position customer service advisor
0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2.4K £
2024
2.3K £
2025
Changes in earnings for the position tanker driver
0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2.4K £
2024
2.3K £
2025
Data based on job offers published by the company
Earnings on positions in MetroRod
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2642 £