MetroRod Salary
Rating of the company
0 ratings
6 reviews
Macclesfield

Earnings on positions in MetroRod

Choose a position
engineer
2.3K £
▼7%
customer service advisor
1.9K £
▲9%
tanker driver
3.2K £
▲1%

Changes in earnings for the position engineer

Average annual salary

Current

2250£

latest offer

Total change

-7%

since 2024

Latest change

-7%

vs previous period

Average period

2334£

out of 2 points

0600 £1.2K £1.8K £2.4K £
0600 £1.2K £1.8K £2.4K £
2024
2025

Changes in earnings for the position engineer

Average annual salary

Current

2250£

latest offer

Total change

-7%

since 2024

Latest change

-7%

vs previous period

Average period

2334£

out of 2 points

0600 £1.2K £1.8K £2.4K £
0600 £1.2K £1.8K £2.4K £
2024
2025

Changes in earnings for the position engineer

Average annual salary

Current

2250£

latest offer

Total change

-7%

since 2024

Latest change

-7%

vs previous period

Average period

2334£

out of 2 points

0600 £1.2K £1.8K £2.4K £
0600 £1.2K £1.8K £2.4K £
2024
2025

Data based on job offers published by the company

Earnings on positions in MetroRod

Average salary in this position
Average salary in this position in the country
accounts clerk
2306 £
-6%
2173 £
customer service advisor
1920 £
9%
2079 £
engineer
2241 £
56%
3480 £
engineering manager
3333 £
60%
5318 £
tanker driver
3200 £
-3%
3111 £
technical manager
4000 £
9%
4360 £

National average salary

2950 £

Average salary in this company

2662 £

Estimated salary

£ 2416

Median salary at MetroRod

£ 1920 Lowest salary
£ 2662 The average salary
£ 4166 Highest salary

MetroRod is looking for employees for positions:

transport manager

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • fleet Management
  • operational and team management
  • managing financials and cost management
  • working to KPI’s and SLA’s
  • understanding of the plumbing and drainage industry
  • compliance and safety management
  • strong customer focus
  • transport Manager: 5 years

scheduler

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • answer phone calls and emails

administrator

Working hours

  • full-time | Permanent

Benefits

  • laptop

Salary

  • salary

Requirements

  • active listening
  • positive can-do attitude / ability to “close down” issues
  • peer support / matrix working
  • managing upwards / stakeholder expectations
  • setting professional boundaries
  • collaborative
  • confident and assertive
  • initiative and perseverance

accounts manager

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • experienced staff manager – preferably of multi-disciplinary professions / specialisms
  • learning and development skills / training techniques
  • highly computer / systems literate with the ability to assimilate quickly and easily to new processes and emerging technology
  • ability to upskill in cross functional activities and disciplines when needed
  • excellent planning, organising, analytical ability with an aptitude to identify patterns, barriers within processes, offering ideas for appropriate resolutions
  • ability to prioritise workload, able to switch between multiple external and internal customers under pressure
  • highly numerate and literate – excellent communicator and influencer with the ability to “manage upwards” and highlight forthcoming / impending issues with senior management
  • ability to successfully manage change – both operational and cultural whilst ensuring that stability and BAU is maintained

Responsibility

  • plan the daily and weekly processes of the team to increase the speed and efficiency of the entire customer experience lifecycle
  • to work closely with the network to drive operational performance and improvement alongside our Franchise Operations Team colleagues by escalating issues, discrepancies, or breaches / failures
  • regular review of outstanding / pending work of respective sub-teams and providing regular reports back to the National Operations Controller, to input into Senior Management Information
  • act as the main point of escalation for any complaints and disputes, while training the team on the approach
  • to provide ongoing input into developing greater automation of process flows between the subfunctions within each of the sub-teams
  • to take full ownership of and personally investigate / resolve complex IT, billing, credit, invoicing and customer issues and disputes, working closely with the Manager Peer Group and Sales Teams to ensure consistency of approach and real time, free flowing communication
  • to support the continuous professional development of all direct line staff, including , Credit Controllers and Portal Administrators
  • responsible to : National Operations Controller

credit controller

Working hours

  • full-time | Contract
  • full-time | Temporary | Contract

Benefits

  • laptop

Salary

  • salary

Responsibility

  • pro-actively chase debts by way of telephone, email, letters, and face to face meetings
  • identify opportunities for continuous improvement that will add value through maximising cash collection and reducing debtor days
  • regular review of debtors, aged debt and the terms extended to customers, whilst keeping the customer first in every transaction
  • ensure finance department is an integral part of the business, helping to drive growth and realise efficiencies through continuous improvement
  • work with Invoicing team to ensure accurate and timely invoicing of customers, enabling credit control to focus on cash collection
  • understand why queries are arising, work diligently on query resolution with customers and franchisees, ensuring resolution in a timely manner leading to payment of debts
  • escalate issues where necessary to credit control team leader, highlighting risks to ensure exposure to the business is minimal. Process final demand letters and county court documentation where necessary
  • complete due diligence checks on new customers, liaise with sales team to make informed business decisions on their viability as potential customers, whilst not hindering the ambitious growth targets of the company

Requirements

  • experienced credit controller willing to participate in organisational growth and change
  • commercially focused with the ability to support generate profitability through debt collection
  • have a driven and keen interest in cash collection and debt reduction
  • target / KPI driven
  • excellent organisation skills with the ability to multi task
  • able to prioritise workload, able to switch between multiple clients under pressure
  • outbound calling: 3 years
  • debt/finance recovery: 2 years

engineer

Benefits

  • fuel card
  • laptop

Responsibility

  • to deliver an exceptional standard of customer service
  • provisioning and supporting new computer and mobile hardware
  • to ensure you work in accordance with H&S and Quality Assurance procedures
  • communicate effectively with clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times
  • provide exceptional service support to the business
  • provide solution /work around to incidents and Problems
  • contribute to polices, processes and procedures
  • install, maintain and support new applications

Requirements

  • high pressure water jetting experience
  • high pressure water jetting and confined spaces experience
  • the ideal candidate will be customer service focused a keen interest in IT. Training can be provided in areas needed
  • ideally excavation experience
  • surveying experience
  • minimum 2 years’ experience in commercial drainage
  • excellent problem-solving ability with sound technical knowledge
  • knowledge of “no-dig repair technology” including patch repairs and pipe lining

brand manager

Benefits

  • laptop

Salary

  • salary

Requirements

  • collaborative approach
  • innovative and creative writer
  • inquisitive nature, keen to explore opportunities
  • results driven
  • brand & Content Management: 5 years
  • macclesfield: reliably commute or plan to relocate before starting work

it manager

Salary

  • salary

Responsibility

  • managing the support and helpdesk function across the group
  • ownership of processes ie starters, leavers, and movers
  • IT System maintenance and support
  • asset management
  • support team management and development
  • data protection and backups
  • responsibility of assigning privileged rights and access
  • we are looking for an experienced IT Support Manager for our business, Franchise Brands

Requirements

  • IT support: 8 years
  • the ideal candidate will be experienced in IT support and people management. Motivation and development of the team will be critical as is providing a high level of internal IT support across the business
  • leadership/management: 4 years
  • the successful candidate will be able to analyse and improve processes as well as suggesting and creating new processes not already in place
  • the functional management requirements are the most important part of the position and a reasonable knowledge of IT systems are needed, however stronger technical or hands on skills are a distinct advantage

tanker driver

Benefits

  • company car

Requirements

  • the services are provided by over 60 franchisees with geographical coverage across the UK
  • within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta
  • reactive Drainage: 3 years
  • metro Rod work with the likes of Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors
  • two expanding businesses that focus on sewage pumps and commercial kitchen solutions
  • despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands
  • founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis
  • together, the brands provide a complete one-stop shop for keeping water and waste flowing

Responsibility

  • being part of an on-call rota to help service our clients 24/7 / 365 days a year

engineering manager

Benefits

  • laptop

Responsibility

  • provide technical guidance to engineers, technicians, and field service teams
  • ensure compliance with industry standards, regulations, and best practices
  • technical Leadership: Work with the commercial team to oversee the selection, design, and specification of wastewater pump systems