LOOK LOVELY  Salary

ONE OAKS COURT WARWICK ROAD BOREHAMWOOD WD6 1GS UNITED KINGDOM

LOOK LOVELY
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LOOK LOVELY is looking for employees for positions:

receptionist

Working hours

  • part-time | Permanent

Responsibility

  • meet and greet patients for booked appointments - ensuring they are met in a professional and considerate manner
  • provide exceptional customer service at all times
  • providing proactive support to the whole team
  • call handling and bookings. Cancelling & rescheduling appointments as necessary
  • responsible for taking payments, including daily reconciliation processes
  • ensuring company policies and procedures are adhered to at all times

Requirements

  • previous experience in customer service is ESSENTIAL
  • ability to follow direction and processes with a ‘can do’ attitude
  • previous administration experience advantageous
  • good knowledge of IT systems including Microsoft packages
  • you will need to have proven outstanding customer service skills and be able to communicate clearly and effectively with both patients and practitioners. You must be a team player
  • this role would suit someone who has experience in a similar aesthetic business – or from a spa, hairdressing, and/or beauty background. An interest in aesthetics is mandatory
  • customer service: 2 years
  • excellent organisational skills with attention to detail. You will be required to remain calm in situations of high pressure. Multi tasking is essential