LLOYD & WHYTE GROUP is looking for employees for positions:
insurance claims handler
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
achieve individual objectives and key performance indicators as set and agreed
liaise with our insurance partners and loss adjusters with a view to expediting settlement of claims
assess policy cover and the information required to progress claims
maintain a comprehensive claims diary to monitor claims progress and ensure that all actions are recorded clearly and accurately
understand how to approach complex cases before providing relevant support to clients
deliver team targets, KPIs and meet workflow standards, including service excellence whilst maintaining a culture of ‘putting the client first” with consistent delivery of the right customer outcomes
identify, assess and understand claims information for particular products
develop claims trend analysis skills and create risk management strategies, working with our team of executives and clients to lower claims frequency/severity of claims
Requirements
chartered Insurance Institute Certificate in Insurance, or working towards
sound Knowledge of the motor insurance industry
previous Experience within a claims role
commercial Claims: 3 years
sales adviser
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
achieve individual objectives and key performance indicators as set and agreed
provide professional support and advice to clients ensuring high levels of service and client satisfaction
answer client queries, deal with renewals and mid term adjustments in a professional and timely manner
deal with new business quotations and/or presentations to market on behalf of Account Executives within timescales requested
ensure all policy administration is dealt with in a professional and timely manner
focus on timely collection of client money in accordance company procedures
adhere to all Company, regulatory and compliance guideline requirements
be professional when representing the Company at external events such as conferences and client visits
Requirements
willing to work towards Chartered Insurance Institute Certificate in Insurance
claims handler
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
achieve individual objectives and key performance indicators as set and agreed
liaise with our insurance partners and loss adjusters with a view to expediting settlement of claims
assess policy cover and the information required to progress claims
maintain a comprehensive claims diary to monitor claims progress and ensure that all actions are recorded clearly and accurately
understand how to approach complex cases before providing relevant support to clients
deliver team targets, KPIs and meet workflow standards, including service excellence whilst maintaining a culture of ‘putting the client first” with consistent delivery of the right customer outcomes
identify, assess and understand claims information for particular products
develop claims trend analysis skills and create risk management strategies, working with our team of executives and clients to lower claims frequency/severity of claims
Requirements
chartered Insurance Institute Certificate in Insurance, or working towards
sound Knowledge of the motor insurance industry
previous Experience within a claims role
commercial Claims: 3 years
claims Handling: 3 years
apprentice
Language
english
Salary
salary
Responsibility
achieve individual key performance indicators as set & agreed
uploading content to the Company Intranet
maintain accurate records
architect
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
achieve individual objectives and key performance indicators as set and agreed
report and record all post roll-out efficiency gains and learnings
compile accurate and timely communication to all project stakeholders and colleagues
understand the overall business strategy and assist in the delivery of its goals
review and action the learnings from all quarterly underwriting product audits highlighting improvement to the management teams
contribute to and project manage a variety of departmental and strategic projects
identify & coordinate the implementation of all product, process, training, efficiency and system changes to the Group liaising with key stakeholders as required
adhere to all Company, regulatory and compliance guideline requirements
Requirements
cert CII / Level 3 qualification in relevant field
knowledge of broker software platforms
insurance industry: 5 years
Contract type
£30,000.00 - £35,000.00 per annum, plus benefits (
software developer
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
achieve individual objectives and key performance indicators as set and agreed
report and record all post roll-out efficiency gains and learnings
compile accurate and timely communication to all project stakeholders and colleagues
understand the overall business strategy and assist in the delivery of its goals
review and action the learnings from all quarterly underwriting product audits highlighting improvement to the management teams
contribute to and project manage a variety of departmental and strategic projects
identify & coordinate the implementation of all product, process, training, efficiency and system changes to the Group liaising with key stakeholders as required
adhere to all Company, regulatory and compliance guideline requirements
Requirements
cert CII / Level 3 qualification in relevant field
knowledge of broker software platforms
insurance industry: 5 years
Contract type
£30,000.00 - £35,000.00 per annum, plus benefits (
bookkeeper
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
achieve individual objectives and key performance indicators as set and agreed
reconciliation of insurance company accounts including liaising with insurers to reconcile queries
communicating with colleagues with a view to settling any queries on premium postings
distributing refunds to clients
assist with administration relating to external and in-house direct debit schemes
reconciliation of system accounts against bank statements
accurate processing of accounting entries into relevant systems
ensure the Company accounting records are always up to date and appropriate escalation is taken
financial services administrator
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
achieve individual objectives and key performance indicators as set and agreed
completion of new business applications
investing and withdrawing client monies
production of protection suitability letters
provide professional support to clients, ensuring high levels of service and client satisfaction
update and maintain client records
ensure all administration is dealt with in an accurate, professional and timely manner
adhere to all Company, regulatory and compliance guideline requirements
Requirements
chartered Insurance Institute Certificate in Financial Services
previous experience working with Intelligent Office would be ideal
demonstrate our values of Fun, Supportive, Professional, Working in Partnership and Ambitious
quality orientated with great attention to detail and the ability to question and challenge understanding & accuracy
organised, resourceful, deadline driven and supportive of the wider team
excellent interpersonal skills with good written and verbal communication
proactive, collaborative and dedicated to delivering an excellent client experience
ability to work in a regulated, compliant and client focused environment
financial services customer adviser
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
achieve individual objectives and key performance indicators as set and agreed
completion of new business applications
investing and withdrawing client monies
production of protection suitability letters
provide professional support to clients, ensuring high levels of service and client satisfaction
update and maintain client records
ensure all administration is dealt with in an accurate, professional and timely manner
adhere to all Company, regulatory and compliance guideline requirements
Requirements
chartered Insurance Institute Certificate in Financial Services
demonstrate our values of Fun, Supportive, Professional, Working in Partnership and Ambitious
quality orientated with great attention to detail and the ability to question and challenge understanding & accuracy
organised, resourceful, deadline driven and supportive of the wider team
excellent interpersonal skills with good written and verbal communication
proactive, collaborative and dedicated to delivering an excellent client experience
ability to work in a regulated, compliant and client focused environment
IT literate
credit control manager
Working hours
full-time | Permanent
Language
english
Salary
salary
Education
GCSE or equivalent
Responsibility
provide leadership and support to direct reports
achieve individual objectives and key performance indicators as set and agreed
promote, develop and enable our values and culture within the team and across the business
manage and develop individual and team performance through identification of training needs & implementation of coaching and development plans
ensure compliance and company policy and procedures are followed consistently to minimise risk to the company
support, motivate and communicate relevant information to the team effectively, ensuring a strong service focused culture
deliver service KPIs and meet workflow standards, including service excellence whilst maintaining a culture of ‘Treating Customers Fairly’ and putting the client first, with consistent delivery of the right client outcomes across the whole of Financial Services
handle complaints both timely and effectively
Requirements
chartered Insurance Institute Certificate in Insurance