LIQUID FRIDAY is looking for employees for positions:
junior graphic designer
Working hours
full-time
Benefits
profit sharing
Responsibility
you will also need to prioritise your tasks to meet deadlines
this is an exciting role for a graduate or someone looking to develop their creative careers post training
research and develop Digital Marketing concepts presenting these to the wider business when required
manage design projects from briefs through to design and production
working within the marketing team, you will be tasked with producing marketing collateral to support Business Development, whilst at the same time providing support to the wider marketing team
attend meetings to discuss projects
to be successful in this role you will need to take concepts and briefs and execute them to create high quality marketing collateral
work closely with the Head of Marketing on projects and initiatives
service advisor
Working hours
full-time
Benefits
profit sharing
Responsibility
prompt resolution of issues and challenges, taking full responsibility to ensure that all enquiries are resolved within agreed timescales
effectively empathising with customers and handling objections and queries confidently to allay any concerns
maintaining accurate client records and complying with regulatory requirements on all matters
adhering to processes and procedures all service-related matters and escalating upwards as appropriate
contribute towards projects designed to improve the service offered by the business
primary point of contact for customers and clients, you will need to listen, probe, and analyse feedback to determine the underlying needs of the customer
to be the voice of Liquid Friday
Requirements
liquid Friday is a modern fast paced environment, change is a way of life and you’ll be in the thick of it helping us to drive forward its ambition to really challenge the industry
customer service apprentice
Working hours
full-time | Apprenticeship
full-time | Permanent | Apprenticeship
Benefits
profit sharing
Salary
salary
Education
A-Level or equivalent
Responsibility
prompt resolution of issues and challenges, taking full responsibility to ensure that all enquiries are resolved within agreed timescales
effectively empathising with customers and handling objections and queries confidently to allay any concerns
maintaining accurate client records and complying with regulatory requirements on all matters
adhering to processes and procedures all service related matters and escalating upwards as appropriate
contribute towards projects designed to improve the service offered by the business
any other ad hoc duties as required
primary point of contact for customers and clients, you will need to listen, probe and analyse feedback to determine the underlying needs of the customer
Requirements
customer service: 1 year
sales executive
Working hours
full-time
full-time | Permanent
Salary
salary
Responsibility
calling prospective clients using a list of phone numbers provided to you
using fresh data, you will contact potential customers and understand how the company can support their needs
you will work closely with new business sales managers qualifying the leads they use and scheduling initial meetings
to realise the full potential of the telephone leads supplied by
adapting your approach to different lead sources and different types of clients
following up calls within expected timeframes and organising call backs at appropriate times
to represent the company professionally and explain our service including basic legal concepts in a clear and eloquent manner
Requirements
telemarketing/ Sales: 1 year
customer service advisor
Working hours
full-time
Responsibility
to be the voice of Liquid Friday
prompt resolution of issues and challenges, taking full responsibility to ensure that all enquiries are resolved within agreed timescales
effectively empathising with customers and handling objections and queries confidently to allay any concerns
maintaining accurate client records and complying with regulatory requirements on all matters
adhering to processes and procedures all service related matters and escalating upwards as appropriate
contribute towards projects designed to improve the service offered by the business
primary point of contact for customers and clients, you will need to listen, probe and analyse feedback to determine the underlying needs of the customer
Education
great communicators who listen to and understand our customers
positive and engaged with technology
team players with a genuine passion for delivering amazing customer service
fast-paced learners who enjoy variety and can embrace change
self-starters who want to be challenged to become high achievers
committed to our customers, our business, and our success
what do we offer
stunning Head Office Environment
team leader
Working hours
full-time
Salary
salary
Responsibility
building and developing a successful team
creating and Manage process/continuous improvement activity from initial implementation through to roll out and completion
delivering and implementing change that will support and lead the business to deliver and build on successes
managing and motivating a team to hit their KPI’s and targets, leading from the front-taking calls with your own KPI’s to reach
payroll officer
Working hours
full-time
Salary
salary
Responsibility
payroll administration and data entry
CIS Payment Processing
entering timesheet information on to payroll system
delivering exceptional customer service for clients
responding to client queries
generating and sending invoices to clients
liaise with staff on payroll related queries in the central payroll inbox
act as a point of contact with external clients, ensuring positive relations are fostered and maintained
payroll
Language
english
Requirements
at least 2 years’ experience processing PAYE payroll
excellent understanding of Tax and NI
high level of Attention to Detail
experience of speaking with customers on the phone
experience of working in a high speed office environment
knowledge/experience of Umbrella payroll
CIPP qualification
customer service/phone training
payroll administrator
Language
english
Responsibility
quality Checking timesheet information on to payroll system
delivering exceptional customer service
responding to customer and client queries
generating and sending invoices to clients
support Payroll Coordinator and Customer Service Teams, including telephone support when needed
processing Holiday and Liquid Friday Advance Requests
processing Liquid Friday Expenses
running weekly payroll reports, including but not limited to payroll movement reports and pension upload. Any other ad hoc duties that are asked of you
Education
high level of Attention to Detail
experience of speaking with customers on the phone
experience of working in a high-speed office environment
experience of Financial Services and/or Compliance