LEO HORSFIELD SURVEYING Salary

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ROOM 203 FRIESE GREEN HOUSE 15-17 MIDDLE STREET BRIGHTON BN1 1AL
TIN: 05850212
  Other service activities
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Reviews LEO HORSFIELD SURVEYING Brighton
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LEO HORSFIELD SURVEYING is looking for employees for positions:

customer service representative

  • customer service representative

Working hours

  • full-time | Permanent

Language

  • english

Salary

  • salary

Requirements

  • previous customer service experience is required
  • strong interpersonal skills and ability to effectively communicate with customers and colleagues
  • strong math skills with an ability to perform basic financial calculations
  • ability to multi-task, prioritize and manage time effectively in a fast-paced environment
  • B2C
  • strong attention to detail and ability to follow through on tasks
  • customer service
  • customer service focused with excellent communication and interpersonal skills

Education

  • GCSE or equivalent

Responsibility

  • communicate and liaise effectively with all clients, agents and colleagues
  • responding to qualified leads and understanding the needs of the client
  • be able to demystify technical construction briefs for clients
  • converting leads to achieve maximum sales results
  • building customer relationships and inspiring confidence to encourage repeat business and sell additional services
  • maximise account value whilst meeting the genuine needs of the customer
  • assisting with diary management - frequently rescheduling, prioritising and gatekeeping
  • dealing with incoming emails and phone calls