KODAK

Responsibility

• role will be dispatched to needed customer sites in their assigned territory to perform highly skilled service and support activities as necessary for all equipment they have been trained and certified to support
• this role is expected to expeditiously engage with dispatch requirements and information provided by Remote Service teams to triage, diagnose and perform service on all assigned service cases or installations in an efficient and courteous manner
• proven ability to follow standard operating procedures and processes and adhere to them consistently and effectively

Requirements

• high school / Primary technical education required and associate level technical college degree or greater preferred
• 1 to 3 years’ experience in a break fix service environment preferred
• maintenance of a clear and safe driving record
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• willing to work shifts as detailed and to cover additional shifts as required
• willing to travel within the UK if required and within Europe to attend product trainings or other activities
• reside within an hour travel distance of site based in Bristol
• reside within an hour travel distance of site based in Norwich
• completion of initial assessments for personality and technical competency
• electrical engineering: 3 years
• maintenance: 1 year
• mechanical engineering: 3 years
• this role must complete expert level training for assigned products and be able to perform onsite customer engagements including installation, troubleshooting, break fix service, preventative maintenance, performance optimization and standard operating procedure operator training to ensure all equipment is operating at the highest level of performance upon service engagement completion
• the Site Service Technician, supports the customer on a rotating shift pattern of four days 7am – 7pm; four days rest; four nights 7pm – 7am, four days rest, repeating

Earnings for position service technician

Responsibility

• proven ability to follow standard operating procedures and processes and adhere to them consistently and effectively

Requirements

• high school / Primary technical education required and associate level technical college degree or greater preferred
• willing to work shifts as detailed and to cover additional shifts as required
• 1 to 3 years’ experience in a break fix service environment preferred
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• willing to travel within the UK if required and within Europe to attend product trainings or other activities
• maintenance of a clear and safe driving record
• reside within an hour travel distance of site based in Bristol
• completion of initial assessments for personality and technical competency
• maintenance: 1 year
• this role must complete expert level training for assigned products and be able to perform onsite customer engagements including installation, troubleshooting, break fix service, preventative maintenance, performance optimization and standard operating procedure operator training to ensure all equipment is operating at the highest level of performance upon service engagement completion
• the Site Service Technician, supports the customer on a rotating shift pattern of four days 7am – 7pm; four days rest; four nights 7pm – 7am, four days rest, repeating