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JMAIL ASSETS is looking for employees for positions:
housing officer
housing officer
Working hours
full-time
Responsibility
ensure that Gas Safety Registration Certificates and Electrical Installation Condition Reports have been received for all new tenancies
communicate to the tenant, in writing the outcome of any issues raised
action any requests from tenants to carry out maintenance at our properties
where this cannot be achieved contact Senior Management to authorise the actual spend required
arrange annual gas and electrical safety inspections for all properties in our portfolio before their expiry dates and ensure that the relevant documentation is received and filed as required
ensure that contractors raise their invoices promptly
work with the parties involved to resolve any issues to a best outcome and escalate those you are unable to resolve satisfactorily to Senior Management
act as the contact point for tenants who have issues with their tenancy
Requirements
ability to work proactively
A track record of success in a similar role within the property management function of a residential lettings agent
excellent communication skills
numerical skills
clear and concise communication skills
ability to work under pressure
resilient and tactful. Listens and is able to negotiate difficult issues through to a satisfactory outcome for all parties concerned
experience of copy writing and proof reading
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