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Estimated salary
£ 2083
Median salary at IP EXCHANGE
£ 2083Lowest salary
£ 2166The average salary
£ 2333Highest salary
Do you believe that workers at IP EXCHANGE are paid fairly?
IP EXCHANGE is looking for employees for positions:
technical support engineer
technical support engineer
finance administrator
telecoms engineer
manager
Working hours
full-time | Permanent
Responsibility
as an established telecoms provider, we are looking for a Technical Support Engineer to join our team
provide technical support to customers via phone, email, or chat
customer Site visits - Carrying out site surveys, general site maintenance and carrying out Technical Health Checks for Customers
maintain customer records and update them as needed
provide accurate and timely resolutions to customer enquiries
provide accurate and timely resolutions to customer inquiries
the successful candidate will be responsible for providing technical support to customers, troubleshooting, and resolving technical issues, and assisting in the development of new products
identify and escalate issues to the appropriate personnel
Education
A-Level or equivalent
relevant experience within a telecoms business or IT background is preferred, but not essential as training will be provided