INTEQUAL  Reviews

Hello! The IT Technical Support Apprentice will provide first line technical assistance to users, diagnose hardware/software issues, and perform routine maintenance tasks. The ideal candidate should have GCSE Maths & English at grade C/4, and experience with ICT or computers. The position requires excellent communication skills, ability to prioritize work, and a commitment to customer service. A question that comes to mind is: Can you provide more details about the training opportunities available for the IT Technical Support Apprentice role?

Hi! The IT Support Apprentice will be part of a busy IT support team, providing hardware and software support in-person and remotely. They will be responsible for tasks such as 1st line IT support, maintaining desktop and laptop operating systems, managing the email-based ticket support system, and resolving technical issues. Is there any specific software or technology that the IT Support Apprentice will be working with? And, does the apprenticeship program provide any financial benefits or reimbursements beyond the training and qualification?