field service engineer
11 the last 315 days, recently 2023-09-30
Responsibility
- perform planned preventative maintenance and propose innovative improvements
- perform all planned preventative maintenance tasks and propose enhancements
- perform preventive and corrective maintenance tasks at customer sites
Show more +39 - undertake all aspects planned preventative maintenance and suggest improvements
- collaborate with a team of skilled engineers on a callout rota to address any urgent issues promptly
- follow the scheduled service roster diligently
- complete planned service rota
- prioritize safety by adhering to Health & Safety legislation, safeguarding yourself and others
- adhere to relevant Health & Safety legislation to ensure personal and others' safety
- carry out maintenance, fault-find, repair, familiarization tasks on BMU products across territory in accordance with customer requirements
- maintain the safety and well-being of yourself and others, in accordance with relevant Health & Safety legislation
- take charge of mechanical and electrical fault finding, as well as conducting necessary repairs
- take responsibility for identifying and resolving mechanical and electrical faults
- provide installation assistance, initial inspection & commissioning services for the products across our territory and elsewhere as requested
- responsible for mechanical and electrical fault finding. Responsible for electrical and mechanical repairs
- foster innovation by collaborating with engineering personnel to drive improvements
- carry out electrical and mechanical repairs as required
- liaise with engineering personnel to actively support innovation and im pro vements
- proactively report incidents and accidents, learning from them to prevent future occurrences
- collaborate with engineering personnel to actively contribute to innovation and improvements
- as a Field Service Engineer, you'll be on the move, traveling to customer sites and embracing new environments. Each day will bring exciting challenges and opportunities to showcase your expertise, adaptability, and resourcefulness
- provide a high level of troubleshooting and repair, including preventative actions, covering all types of faults, mechanical and electrical
- ensure effective, timely incident/accident reporting. Learn from incidents and develop strategies which prevent the same thing from happening again
- job Title: Field Service Engineer
- assist with eliminating reliability and functionality issues
- manage your time efficiently, ensuring timely completion of tasks and effective workload prioritization
- report incidents and accidents promptly and effectively. Analyze them to develop strategies for prevention
- ensure effective time management/prioritisation of workload
- location: Peterborough , Uk
- provide support to all field-engineers and others as needed
- efficiently manage time and prioritize workload effectively
- monday To Friday - 07:00 - 15:30 - On Call 1 week per month
- be able to work with different teams, Service & maintenance, Installation, T&C, Support team
- autonomous and proactive approach with a strong ability to work on their own initiative
- proficient in PC operations, possessing excellent interpersonal skills to effectively communicate with customers, clients, and staff
- maintenance and Repairs: Perform routine preventative maintenance and quickly address breakdowns of the company's equipment at customer premises, guaranteeing uninterrupted operations
- standby Coverage: Be part of the standby team, offering out-of-hours support to ensure continuous assistance and prompt resolution of technical issues
- provide mechanical and electrical field-based breakdown service, fault-finding and repair services at a high technical level across all products, especially those issues involving VFC and PLCs
- demonstrates exceptional time management and organizational skills
- training: Deliver operator and technical training sessions at customer premises, empowering users to effectively utilize products and maximize their potential
- willingness to travel within the UK
- join our dynamic team as a Field Service Engineer based in Birmingham! As part of the Engineering Service Support Team, you'll play a vital role in ensuring the smooth operation and maintenance of our machines, supporting our valued customers
Requirements
- city and Guilds or equivalent recognised apprenticeship
- engineering experience in a similar operation, including parcel handling and FMCG/manufacturing
- engineering experience in a similar operation including parcel handling, FMCG/manufacturing
Show more +29 - inverter drives, SCADA control, profibus, Asi, PC/PLC control would be advantageous
- proven experience as a Field Service Engineer or similar role, preferably with expertise in conveyor system maintenance and servicing
- excellent problem-solving skills and ability to work under pressure to resolve technical issues efficiently
- PC literate with good interpersonal skills and ability to communicate effectively with customers, clients, and staff
- track record of successfully delivering against contractual targets, PM schedules, and KPIs
- effectively communicate product and process information to customers and stakeholders
- experience of successfully delivering against contractual targets, PM schedules and KPl's
- experience in delivering services within sites with robust permit to work systems
- effective communication and interpersonal skills to interact with customers and internal teams
- good time management and organisational skills
- experience of delivering a service provision on a site where strong permit to work systems are in place
- ability to work independently and manage time effectively to meet service deadlines
- extensive expertise in managing and enhancing supply chain engineering service contracts
- extensive experience of managing and delivering improvements through the supply chain engineering service contracts
- excellent written and verbal communication skills, with confident presentation and report-writing abilities
- valid driver's license and willingness to travel to customer sites as required
- ability to work to deadlines and under extreme pressure
- excellent, clear and confident written skills, presentation skills and report writing
- strong negotiation and influencing skills at all levels
- ability to communicate and work effectively with customers, employees and teams at all levels
- ability to advise, negotiate and influence at all levels
- ability to develop and maintain excellent working relationships with key customers
- embrace best practices and continuously seek ways to improve service, fostering a culture of excellence
- actively implements best practices and continuously reviews to improve service, creates a continuously improve work ethic
- an enthusiastic and motivated multi skilled engineer, with an autonomous approach, ability to be proactive, working on his/hers own initiative will be frequent
- committed to delivering service promises to agreed standards and delivering value for money
- commitment to ensure that all service promises are delivered to agreed standards and value for money
- ability to build strong working relationships with staff members and external clients
- able to build effective working relations with staff members and external clients to the highest level
Benefits
- fuel card
- company car
- laptop
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