IN-HOUSE RESEARCH  Salary

5 COPED HALL BUSINESS PARK ROYAL WOOTTON BASSETT SN4 8DP ENGLAND
TIN: 03537670

IN-HOUSE RESEARCH
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Earnings on positions in IN-HOUSE RESEARCH

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IN-HOUSE RESEARCH is looking for employees for positions:

researcher

Language

  • english

Responsibility

  • we predominately work with UK based house builders, speaking to their customers after they have moved into a new build home
  • THIS IS NOT COLD CALLING; customers will be expecting to complete our surveys
  • completing customer satisfaction surveys over the telephone to capture the “voice of the customer”
  • you will have excellent telephone and customer relations skills and be able to hold conversations with a variety of different customers
  • work independently and as a team to meet deadlines
  • entering customer feedback in real-time into the company database
  • engaging with customers to extrapolate how they felt about their buying experience
  • reporting to the Telephone Research Manager, Telephone Researchers are responsible for making outbound calls and conducting customer satisfaction surveys on behalf of our clients

Requirements

  • excellent spelling and grammar while taking accurate notes
  • excellent use of written and spoken English
  • self-motivated
  • excellent listening and communication skills with an attention to detail
  • able to work independently and as part of a team
  • knowledge of the house building industry

Contract type

  • permanent

Earnings on positions in IN-HOUSE RESEARCH

Average salary in this position
Average salary in this position in the country
1600 £
117%
3467 £

National average salary

2950 £

Average salary in this company

1600 £