Reviews IN-HOUSE RESEARCH

5 COPED HALL BUSINESS PARK ROYAL WOOTTON BASSETT SN4 8DP ENGLAND
TIN: 03537670

Reviews IN-HOUSE RESEARCH Royal Wootton Bassett
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Happening date 2024-02-05
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Hi! The position of Telephone Researcher at In-house Research involves making outbound calls and conducting customer satisfaction surveys on behalf of their clients in the housebuilding and construction industry. The role does not involve cold calling, as customers will be expecting the surveys. The ideal candidate should have excellent telephone and customer relations skills, as well as the ability to hold conversations with various customers. They should also have a minimum typing speed of 50 words per minute. The working hours include both daytime and evening shifts, with the office open from Monday to Thursday 09:00 - 20:30 and Friday 09:00 - 17:00. My question is: Are there any specific targets or quotas that Telephone Researchers are expected to meet in terms of the number of surveys conducted or the level of customer satisfaction achieved?

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There is a competitor company practically next door and I asked if working at IN-HOUSE RESEARCH is better than at CAMPANILE.

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