HOUSE OF FASHION ASSOCIATES

Responsibility

• running Monday trade, daily sales, weekly and adhoc reports to support Merchandiser
• responsible for delivery schedule liaising with suppliers to ensure delivery dates are met, samples, are approved on time etc
• managing stock flow
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• assisting the Merch team with day to day tasks such as creating barcodes, costing and raising purchase orders on Navision system
• booking in stock with the brands ONLINE key accounts for JD SPORTS & FOOTASYLUM
• communication with factories and customers by email and phone
• liaising with key Account Merchandisers
• maintaining critical path and chasing in trims and samples from factories
• placing order with factories over seas and sending invoices and Purchase orders
• eStore weekly performances
• ordering barcodes from external suppliers
• providing commercial insight into the online channel performance
• monitor on-site searches with a view to identifying opportunities to increase sales
• formulate range strategy and build commercially viable ranges in collaboration with Buying and Design team
• keeping sales showrooms tidy and updated with new samples
• setting up and testing new promotions
• react to performance, manage risk and potentialize bestsellers
• helping out when customers are visiting, meet and greet duties and offering drinks on arrival
• manage allocation and replenishment plans
• working with QA team to check samples
• implement terminal stock and exit plans to manage out old season stock
• managing photo samples for key customers
• maintaining delivery dates and bookings for deliveries
• working with the Merchandiser Manager on new accounts – JD SPORTS, NICCE, ASOS, FOOTASYLUM with a view to running their own accounts after probation period and training
• sending out parcels/post by DHL and DPD
• responsible for the co-ordination of all critical path milestones to ensure accurate invoicing
• answering the phone/door intercom
• create sample development requisition forms for the suppliers
• weekly trade reports and present dept performance in the buying and merch trade meetings
• responsible for line flow options forecasting sales to ensure enough stock in business and stores
• updating and meticulously monitoring the critical path to identify any potential for slippage
• attending customer fit session and ensuring all the requirements are fulfilled
• working closely with visual merchandisers ensuring maximum visibility for best sellers etc
• developing and managing merchandise admin assistants within the team
• providing administrative support to the account managers for new cost enquiries
• reporting to the Merchandiser Manager
• liaising with the factory and customer on a daily basis
• involved in new season buy meetings and make performance and competitor packs
• ensuring factories have all the relevant information needed to complete each order on time and to customer requirements

Requirements

• strong, proven retail / e-commerce Merchandiser experience is required
• MUST have experience as an Import Merchandiser for a well established supplier to the high street retailers
• analytical / Excel skills
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• 1 - 2 years Import Fashion Merchandising experience/ Critical path and overseas suppliers
• due to our clients continued growth they are looking to recruit an Import Merchandiser to join their team
• good understanding of digital merchandising principles and consumer buying behaviour
• excellent communication skills, both written and verbal, internal and external
• stock control
• ability to manage workload and prioritise where required
• highly organised and presentable
• worked with high street retailers ONLINE key accounts such as JD SPORTS/ FOOTASYLUM
• attention to detail
• excellent problem solver– always focusing on solutions
• commercially astute decision maker with the ability to communicate across levels of business
• can confidently work alone but equally thrives in a team
• ability to make decisions and deliver to tight timescales and work under pressure
• keen to learn and progress within a friendly team
• confident in ability to work within a small team
• very organised with good communication skills
• ability to prioritise own workload and work under own initiative
• job Type; Full-time, permanent, Monday to Friday, office based
• numerate, analytical with a well-developed commercial and business acumen
• can think laterally and problem solve
• company pension, bonus scheme and benefits
• have a good understanding of the industry and online fashion
• thrive in working in a fast paced environment
• assistant merchandiser for online fashion brand excel: 2 years
• proactive, articulate and a can do attitude
• digital marketing/website merchandiser: 2 years
• merchandiser admin online fashion brand: 1 year
• online merchandising stock allocating: 3 years
• import Supply chain critical path: 2 years
• import merchandising/critical path/suppli: 1 year
• import merchandising account management ladies supplier: 3 years
• excel reporting wssi: 1 year
• have strong IT skills including Excel
• online merchandising fashion brand: 3 years
• this is an exciting opportunity to work across brands including men’s, ladies and children’s clothing, underwear & accessories and with their high street and online retailers
• able to multi task and be highly efficient
• working closely with the design team, merchandisers, tech team and factories ensuring all orders are raised timely and production runs efficiently and on time
• self-motivated & enthusiastic

Trade

• administrative Assistance
• Administrative Assistance

Earnings for position merchandiser

Responsibility

• their focus is dynamic digital growth & with your strategy and ideas, they know they can achieve it together
• ● Responsible for executing the marketing strategy, developed in collaboration with the Head of Marketing
• they like to be disruptive, think outside the box and move at a lightening pace
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• managing the ongoing Design and Development of our e-commerce websites
• ● Responsible for planning and executing the Marketing Trade calendar to drive sales across all territories
• responsible for planning and executing the Marketing Trade calendar to drive sales across all territories
• responsible for optimisations to navigation, collections, search, and homepage
• incorporate Best Practices into our current websites on an ongoing basis
• plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• ● Actively liaising with the internal and external team throughout the week to ensure teams are working towards common goals
• actively liaising with the internal and external team throughout the week to ensure teams are working towards common goals
• our client a financially backed successful and rapidly expanding online fashion brand stocked in the likes of Footaslyum, Zalando and 40 independents with exciting future plans for dynamic growth are now looking to recruit an experienced Digital Marketing Manager to join their vibrant team and take this exciting brand to the next level
• email marketing
• managing our marketplace and partner-program platforms
• responsible for regular reporting on website performance and customer experience metrics
• design, build and maintain our social media presence
• ● Strong analytical background, you must be good with numbers with the ability to spot data trends
• strong analytical background, you must be good with numbers with the ability to spot data trends
• measure and report performance of all digital marketing campaigns, and assess against goals
• developing SEO/PPC strategy and marketing plans and present budget forecasting on quarterly and annual time-scales
• they are a dynamic brand, with room for the successful candidate to progress, explore their potential and deliver something the team and brand can all be proud of
• identify and report on trends in trading performance and develop sales forecasts for peak trading periods
• ● Responsible for hitting monthly targets
• responsible for hitting monthly targets
• identify trends and insights, and optimize spend and performance based on the insights
• ● Assisting with the channel forecasting in line with the overall monthly targets
• assisting with the channel forecasting in line with the overall monthly targets
• brainstorm new and creative growth strategies
• measure online conversion and identify tactics internally and with third parties to imp rove conversion rates
• plan, execute, and measure experiments and conversion tests
• ● Hourly, daily, weekly and monthly reporting and analysis of key metrics in the market, highlighting areas of concern, trends and opportunities, as well as providing theories and recommendations to maximise sales
• ● Managing budgets, monitoring spend and ensuring ROIs are in line with targets
• hourly, daily, weekly and monthly reporting and analysis of key metrics in the market, highlighting areas of concern, trends and opportunities, as well as providing theories and recommendations to maximise sales
• managing budgets, monitoring spend and ensuring ROIs are in line with targets
• monitor competitor and web sales trends to ensure web offer and experience is in line with customer expectations
• ● Key point of contact and gatekeeper for the planning and execution of all customer-facing commercial activities
• collaborate with internal teams to create landing pages and optimize user experience
• manage product launch calendar and collaborate with the design team to upload content to the site
• ● Responsible for generating awareness, website traffic, and sales via all digital channels including SEO, PPC, Affiliates, Email, Organic Social, Paid Social, Video, Display, PR and Offline activity
• responsible for generating awareness, website traffic, and sales via all digital channels including SEO, PPC, Affiliates, Email, Organic Social, Paid Social, Video, Display, PR and Offline activity
• utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• instrument conversion points and optimize user funnels
• determine shot lists for photoshoots depending on assets/emails needed, based on selling, inventory, trends, etc
• key point of contact and gatekeeper for the planning and execution of all customer-facing commercial activities
• ● Liaise with direct reports on a daily basis
• collaborate with agencies and other vendor partners
• ● Briefing in the trading calendar and campaign plans to the wider marketing team and setting individual actions
• briefing in the trading calendar and campaign plans to the wider marketing team and setting individual actions
• evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• ● Driving student marketing initiatives both on and offline
• driving student marketing initiatives both on and offline
• measuring performance against KPIs and growth targets
• management of 1 team member and external development agencies
• ensuring the optimal product is being showcased at the right time. Working with our head of merch to identify best, slow and fast sellers to incorporate into the product strategy
• responsible for executing the marketing strategy, developed in collaboration with the Head of Marketing
• liaise with direct reports on a daily basis
• skills and experience required

Requirements

• own the net revenue, average order size, value, conversion rate
• fashion retail experience
• support and challenge the technology team to design, develop and deploy the tools you need to deliver your objectives
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• experience advertising in International markets
• experience working for an online ecommerce brand
• BS/MS degree in marketing or a related field
• hire, lead and coach a leading-edge team to help execute against goals
• proven working experience in digital marketing/ PPC/ SEO/ GOOGLE ANALYTICS
• keep up to date with e-commerce & CRO / trading best practice of tomorrow through training, research etc
• demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• own the analytical and CRO tools that will help you unlock greater insight to build hypothesis to test and generate incremental output on your KPIs
• experience in optimizing landing pages and user funnels
• digital marketing PPC/ SEO/ online brand: 3 years
• E-commerce Digital marketing shopify+ ppc: 3 years
• digital marketing PPC SEO agency /brand: 4 years
• experience with A/B and multivariate experiments
• e-commerce digital marketing: 3 years
• zalando/shopify, seo, ppc: 3 years
• digital Marketing online brand/ agency: 4 years
• work closely with the brand & broader commercial / sales teams and feed in tactical offers / promotions into the London campaign calendar
• solid knowledge of website analytics tools
• working knowledge of ad serving tools
• working knowledge of HTML

Responsibility

• researching current trends then producing trend boards
• this will be maintained through your research on the internet, comparative shopping and trade shows
• designing knitwear for seasonal ranges
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• sourcing and developing key fabrics and trims ahead of the coming season
• reporting to : Marketing Manager
• work closely with the Account Managers and Sales Team including attending presentations to Buyers
• process customer artwork for sampling
• liaising with factories on design and artwork

Requirements

• minimum 2-3 years’ experience designing Ladies and Menswear
• knitwear experience required/ license products
• the ability and experience to both spot trends and to interpret them in a commercial, creative and customer focussed manner
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• experience in similar role
• commercial handwriting suited specifically to girlswear
• must have experience working with apparel/licensed products
• have worked with products including T-Shirts, Sweats, and Casual Jersey
• confident working on own initiative
• excellent graphic design skills
• excellent communication skills
• able to predict/translate trends
• ability to work within a fast-paced environment
• up to £32k
• graphic design license print fashion ladies & mens: 2 years
• KNITWEAR Graphic design: 3 years
• apparel & graphic design mens sportswear: 2 years
• hybrid role 3/2
• leicester

Trade

• arts & Entertainment
• Arts & Entertainment

Earnings for position graphic designer

Responsibility

• managing the development of samples from key suppliers
• identify and update bestsellers to drive repeat business
• producing layouts and briefs for suppliers for the instruction of sampling
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• approving lab dips
• liaise with the Merchandise team to manage the product development – samples/ strike off approvals
• understanding of fabrics and trims
• creating exciting artwork to internal and external briefs
• liaising with our Marketing team to plan photography requirements, samples required for trade shows etc
• selecting new fabrics & trims
• present ideas and concepts within design team, including creating mood boards & critical paths

Requirements

• excellent drawing skills and a flair for using colour creatively
• design Degree in Printed Textiles and ideally with homeware / bedding experience
• good drawing skills
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• candidates must present a creative and commercial Bedding textiles portfolio
• the ability to work to deadlines is essential
• be able to work as a team and using own initiative
• strong interpersonal skills for dealing with everyone from overseas suppliers through to key customers
• experience in soft furnishing textile design for high street retailers
• diligent and organized approach to maintaining records of approvals and developments
• ability to organise a busy workload and work to deadlines
• passion for textiles and a desire to keep learning about this exciting product area
• excellent communication skills
• commercial acumen with ability to understand pricing architecture for target business
• print textiles bedding soft furnishings designer: 3 years
• TEXTILES BEDDING DESIGNER: 3 years
• mens fashion sports apparel: 3 years
• textiles bedding print design for high street retailers: 3 years
• menswear designer graphics online brand: 2 years
• ability to manage a busy workload, strong organisational skills are a must as is the ability to juggle competing demands within the role
• previous experience in a commercial environment, preferably Retail or Brands
• excellent presentation skills: creating strong visual presentation material and the ability to speak confidently about design concepts
• willingness to undertake global travel
• experience of planning and dressing trade fairs is an advantage
• job Types: Full-time, Permanent
• manchester, Greater Manchester: reliably commute or plan to relocate before starting work
• experience of working with Marketing and PR functions is an advantage

Earnings for position designer

Responsibility

• ensuring customers receive top level of customer service when engaging our brand products
• responding to customer queries for the brand on digital channels using business policy and procedures
• deal with calls and maintain a rapid response rate according to agreed standards both on phone and email tickets
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• handling inbound contact via multi-channel, this includes social media responses, emails and Trustpilot in a professional and friendly manner
• achievement of internal quality expectations on customer interactions
• maintain detailed and accurate records of phone queries
• working to and achieving productivity targets on the number of queries successfully dealt with per hour
• take ownership in resolving customer queries
• to communicate effectively with the customer services team and the wider business
• updating customers on their order regarding stock levels, if am item is out of stock
• responding to customer queries for the brand on digital channels using business policy and procedures. ZENDESK social, email, live chat
• updating customers with tracking information and liaising with couriers
• delivering a high level of customer satisfaction in response to customer issues such as chasing orders, chasing refunds and querying elements of the brands shopping journey
• what you’ll need to succeed
• A passion for online retailing and customer success, whilst showing an enthusiastic, creative drive to succeed
• to communicate effectively with the customer services team and the wider business to raise issues and keep up to date with the latest projects and initiatives
• able to work as part of a team as well as using their own initiative to solve problems
• excellent communication and organisation skills showing attention to detail
• you will provide a comprehensive range of administrative tasks including arranging returns, raising credits, all of which are to be carried out to completion within the timescales committed to
• returns and stock enquiries
• reply to customer queries and comments posted on social media page
• staying informed on all the current and latest social media trends, innovations and changes

Requirements

• A minimum of 1-year experience as a social media representative or a similar role
• A year of customer service experience would be beneficial
• strong knowledge of the social media channels and their best practices
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• ability to provide a positive customer experience
• experience with good communication across business and teams
• good writing skills with good attention to grammar and sentence structure
• ability to make confident decisions in relation to resolving customer issues within agreed business process
• ability to establish good working relationships across teams
• working knowledge of social media tools
• to work well under pressure and work with a wide variety of people
• solid customer service skills
• A consistent professional approach to all tasks
• good communication and interpersonal skills
• social media live chat email customer service: 1 year
• experience in e-commerce online customer services or other relevant customer facing roles and working to high volume of emails on a daily basis and targets LIVE CHAT, SOCIAL MEDIA, EMAIL
• email, live chat , social media customer service: 2 years
• email, social media and live chat customer service: 2 years
• experience in e-commerce online customer services or other relevant customer facing roles and working to high volume of emails on a daily basis and targets
• email & social media live chat customer service: 2 years
• ecommerce - social media, live chat, instagram, facebook, twitter
• ability to work in a fast-paced environment
• manchester: reliably commute or plan to relocate before starting work