HOTEL AND TRAVEL SOLUTIONS

The job offer is looking for Reservations Agents at Hotel and Travel Solutions who can effectively manage reservations and provide excellent customer service. The benefits include a brand-new office, a friendly working environment, free parking, industry hotel discounts, training and support, development opportunities, and various company events. However, it would be helpful to know what type of training is provided to ensure that Reservations Agents have the necessary skills and knowledge to excel in their roles. Is there a structured training program in place or is it more on-the-job training? Additionally, the job offer mentions lunch and learn sessions and hotel familiarisation trips. Can you provide more details on what these entail and how they contribute to personal and professional growth? Lastly, it's important to know if there are any shift variations or if the role is strictly Monday to Friday. Can you confirm if there are any evening or weekend shifts required?