HOST & STAY is looking for employees for positions:
recruitment manager
Working hours
full-time | Permanent
Language
english
Responsibility
focused on addressing issues of poor quality and negative experiences with homestay, our company became a preferred choice for students
we have since grown, offering outstanding accommodations and exceptional customer service
manage the onboarding process for new host families in line with company policies, conducting interviews, verifying qualifications, and assessing suitability
foster strong relationships with host families, addressing their questions, concerns, and providing ongoing support with a friendly and approachable attitude
host Family Stay is a homestay accommodation agency who is on a mission to support aspiring young people by providing them with low-carbon and cost-effective accommodation in the homes of British households
host Family Stay is a homestay accommodation agency who is on mission to support aspiring young people by providing them with low-carbon and cost-effective accommodation in the homes of British households
host Family Stay was founded in 2015 by three colleagues with the goal to make the homestay accommodation industry more transparent, professional, and friendly
maintain accurate records of host family information, including availability, preferences, pictures, and any special requirements
Salary
salary
Education
bachelor's
Requirements
HR Administration: 2 years
recruitment: 2 years
HR: 2 years
recruitment: 3 years
service advisor
Working hours
full-time
Salary
salary
Requirements
the ability to present information confidently at all levels
be an effective communicator with a professional & customer orientated approach
be confident to liaise with colleagues and customers over the phone and on e-mail
great administrative skills
be computer literate and able to learn new digital platforms and systems quickly and effectively
able to work at pace, manage workloads and to deadlines
ability to remain calm and professional under pressure
to be considered for this role you MUST have
accountant
Working hours
full-time | Permanent
Salary
salary
Requirements
strong analytical skills to evaluate financial data to make recommendations
effective written and verbal skills
be able to develops strong working relationships with colleagues across departments and with senior leaders
able to multi-task, is organised and has good time management
experience in balance sheet account preparation
strong bookkeeping skills
understanding of budgetary principles
ability to communicate effectively with teams and stakeholders
Responsibility
strong IT, excel and systems skills
monthly balance sheet reconciliations
assist with monthly management accounts
assist with the preparation of the monthly board pack
assist with cash flow and weekly forecasting
intercompany invoicing and reconciliations
maintenance of the fixed asset register
utilisation of accounting software
marketing executive
Working hours
full-time
Salary
salary
Responsibility
brand development and awareness
social media post creation, scheduling, and outreach, increasing followers and engagement
reporting
social media ad set up and management
copy writing
production of creative content
wordPress/ Website updates
landing page creation
Requirements
ability to obtain, analyse and present information
excellent written and verbal communication skills
excellent organisational and time management skills
ability to establish rapport with diverse client groups and partners
strong organisational skills and the ability to work independently
able to work well under pressure
good understanding of market research techniques, data analysis and statistics methods
familiarity with social media and web analytics
operations manager
Working hours
full-time
Salary
salary
Requirements
have excellent written and verbal skills
be an effective communicator with a professional and customer orientated approach
have effective people skills and able to demonstrate interpersonal skills, social skills, and emotional intelligence
be able to coach others to improve performance through sharing knowledge of performance and results
able to set expectations why, what, when, where and how you expect things from others
previous experience in a housekeeping or cleaning supervisory role would be desirable
previous experience of managing a team
previous experience in a customer service environment
Responsibility
the Housekeeping Operations Manager directs and coordinates the daily operations of a housekeeping unit to ensure our properties and other specified areas are kept in a clean and orderly condition
the Housekeeping Operations Manager directs and coordinates the daily operations of a housekeeping services department to ensure our properties and other specified areas are kept in a clean and orderly condition
apprentice
Working hours
full-time | Apprenticeship
Language
english
Requirements
GCSE or equivalent English Desired
GCSE or equivalent Maths Desired
other Driving licence Desired
communication skills, Attention to detail, Team working, Initiative, Good standard Maths & English, Time management, Strong collaborative approach, Organised, Able to prioritise, Flexible and open to change, Committed to development
Salary
salary
Education
GCSE or equivalent
Responsibility
the painters work also involves maintaining painting equipment to ensure proper performance and striving to follow high-quality standards to reduce defects and exceed company standards but at an acceptable materials cost
cleaning up painting tools and supplies, replacing fixtures and rearranging furniture after completing the project
business development manager
Working hours
permanent
Benefits
company car
Salary
salary
Requirements
proven track record in sales with a passion for selling and exceeding expectations
full UK Driving Licence
educated to A level or equivalent
excellent relationship building skills
strong negotiation and Influencing skills
understand and approach difficult conversations in a diplomatic way
being a self-starter is a ‘must’
sales: 1 year
revenue manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
maintaining and building on our ‘Best in Class’ property performance
provision of market data led insights to our internal management teams, as well as our Property Owners
working with the Owner Relations team to ensure that owners are kept informed with price strategies and optimisation
work alongside our Property Acquisition Team to provide case studies and forecast during the sales process
work with the Commercial Team to identify target markets and provision of analysis and information on these areas
driving revenue and bookings by development and implementation of Pricing Strategies, both overall and targeted, that generate Property Owners and Host & Stay additional profit
developing a thorough understanding of Revenue Management processes, initiatives and decisions and using this information to provide expert advice to our owners and colleagues
daily, weekly and monthly reporting on KPI’s to be used across all areas of Host & Stay – Marketing, Owner Acquisition & Retention and Finance
Requirements
previous hospitality revenue management and strategy experience
experience of contract and commercial terms negotiation
excellent communication skills
ability to effectively communicate with other teams to influence change
proven negotiator in difficult situations
experience of working within the travel and tourism industry and/or property sectors
excellent commercial awareness and understanding
understanding of browser based IT systems
estimator
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Requirements
A commitment to excellent service delivery and the ability to deliver customer outcomes
surveying: 1 year
Responsibility
experience in leading and managing remedial repairs identifying defects ascertaining best options and associated costs to correct them
maintenance technician
Benefits
fuel card
company car
Salary
salary
Requirements
good team spirit
able to conduct construction related work relevant to the trade
competent in use of hand/power tools
an efficient communicator with a professional and customer orientated approach
able to work unsupervised and on own initiative
ability to follow a maintenance schedule
competent with the use of information technology
physically capable and available to work weekends, evenings, and public holidays as part of the rota schedule
Responsibility
job duties vary from performing highly technical maintenance work like electrical maintenance to more everyday maintenance where you will be completing routine and emergency repairs to buildings, equipment, fixtures, fittings and building systems
Changes in earnings for the position housekeeper
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
2.1K £
2024
2.1K £
2025
Changes in earnings for the position maintenance technician