HOLLAND PARK

Responsibility

• preparing the bars for service
• greeting customers and creating a welcoming environment
• taking order and preparing pre-orders through Square
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• serving drinks at the bar or at patrons' seats
• keeping the bar clean and well-stocked
• dealing with any disturbances in a polite but firm manner
• working as part of the customer experience team on site to create a safe environment for staff and audiences at all time
• working in a fast-paced environment, the bar team ensure that guests have an enjoyable and seamless experience, assessing customers' needs and preferences in order to make recommendations

Requirements

• we are looking for bar staff who are welcoming, personable, confident and reliable
• customer-orientated approach
• first Aid/Emergency First Aid, Fire Marshal Training
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• ability to work well within a small dedicated team
• experience in a demanding customer-facing environment, either in the theatre or other industries
• to be thorough and pay attention to detail
• experience in working in the drinks industry
• patience and ability to remain calm, positive and professional when working under pressure
• knowledge of opera, ballet, theatre, and/or other art forms
• ability to be creative and resourceful in problem solving
• excellent verbal communication skills
• reliable with excellent time management skills

Earnings for position bar staff

Requirements

• check-in late arrivals and check out early departures in line with company procedures
• setup and preparation of breakfast for the morning
• responding to guest queries via e-mail, telephone or in-person
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• ensure site is secure and complete regular walkarounds throughout the shift
• offer guests great customer service
• night auditing
• efficient transfer of information to staff members on the morning shift