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HERMES PARFUMS GB is looking for employees for positions:
business manager
business manager
business manager
counter manager
Working hours
temporary
internship
Language
english
french
Responsibility
exceptional personal and team service levels, reflecting the company guidelines and a bespoke approach
operational processes, housekeeping and visual merchandising standards to be best in class, reflecting their importance as part of the customer experience
delivering strong productivity by headcount, team job satisfaction and tangible growth
effective, collaborative management of staff from partner agencies and monitoring of instore sales performance
identify top performers and maintain strong relationships, ensuring a strong talent pool to support key trading periods
pro-active to feedback from the service excellence programme, acknowledging team success, addressing challenges and creating a clear plan of action to improve results
prepare, implement, and monitor quarterly business plans in line with retail targets, marketing calendars and launches, including specific targets and activations for key launches
key Competencies/Technical Skills
Requirements
experience in managing beauty consultant and teams
confident and articulate
ability to lead and develop effective, strong performing teams
self-motivated, with a positive can do approach
ability to manage frustrations and resolve challenges in a considered and time-sensitive way
ability to be both proactive and reactive as required, with an agile mindset
generous in sharing information, insights and knowledge, as well as being driven to keep up to date with industry trends
ability to work independently, manage priorities and make effective decisions