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HENRI LLOYD UK is looking for employees for positions:
care manager
care manager
retail supervisor
store manager
Working hours
full-time
Responsibility
oversee and manage the wholesale customer care operations, ensuring exceptional service, delivery, and customer satisfaction
respond to wholesale customer inquiries promptly and professionally, providing accurate information about products, pricing, availability, and order processing
coordinate order fulfilment, working closely with the logistics and inventory management teams to ensure timely and accurate delivery of wholesale orders
monitor and manage wholesale customer accounts, including customer set-up, order processing, invoicing, and aged debt collection alongside the finance team
Requirements
previous experience in a customer care or customer service role, preferably in a wholesale or B2B environment